Customer Service Rep(03519) - 7787 Oswego Road

The Customer Service Rep at 7787 Oswego Road primarily focuses on food preparation and providing exceptional point of sale service to customers. You'll engage with customers, assist with orders, maintain cleanliness, and ensure that the food presentation is top-notch.

No prior restaurant experience is required to apply for the Customer Service Rep position at 7787 Oswego Road. We value a positive attitude and a willingness to learn, and we provide training to all new employees.

The working hours for the Customer Service Rep position at 7787 Oswego Road may vary based on the needs of the store, including weekends and holidays. Exact schedules will be discussed during the interview.

As a new Customer Service Rep at 7787 Oswego Road, you will undergo comprehensive training that covers food preparation, point of sale operations, customer interactions, and store maintenance practices.

Yes, there are special restrictions for candidates under the age of 18 due to New York State and Federal Labor Laws. These restrictions will be outlined during the hiring process.

A successful Customer Service Rep at 7787 Oswego Road should possess excellent communication skills, a friendly demeanor, the ability to work as part of a team, and a strong willingness to learn and adapt.

To apply for the Customer Service Rep position at 7787 Oswego Road, you can visit our store in person or submit your application through our website. Ensure your resume highlights relevant skills and a passion for customer service.

Excellent customer service involves being attentive, responsive, and making the customers feel valued. Show your understanding of creating a positive experience through active listening and empathy.

Handling difficult customers requires patience and diplomacy. Explain how you would remain calm, actively listen to the customer's concerns, and work towards finding a resolution that satisfies both the customer and the store's policy.

Share a specific story where teamwork led to success, highlighting your role and contributions. Emphasize the importance of communication and collaboration in achieving common goals.

Discuss a scenario where you successfully juggled multiple responsibilities, such as managing food prep while assisting customers. Emphasize your organizational skills and ability to prioritize effectively.

Express your enthusiasm for the position, mentioning any specific interest in food service or customer interaction. Relate your goals to the values and mission of 7787 Oswego Road.

Highlight the importance of cleanliness, safety, and presentation when preparing food. Explain how these elements contribute to a positive customer experience.

Explain your approach to staying organized and focused during busier periods. Discuss strategies like creating a list, managing time effectively, and staying calm under pressure.

In customer service, clear communication is essential. It ensures customers feel informed and valued, and it helps prevent misunderstandings.

Mention how fostering relationships with customers, remembering their preferences, and consistently delivering exceptional service can encourage customers to return.

Handling feedback gracefully is important. Share that you welcome constructive criticism as an opportunity to improve and grow in your role as a Customer Service Rep.