Dispute Specialist

Job Summary

A company is looking for a Dispute Specialist I to manage debit and credit card disputes for members.

Key Responsibilities

• Receive and process Regulation E and Regulation Z claims for debit and credit cards
• Conduct thorough research and ensure compliance with regulations and internal policies
• Prepare chargebacks and maintain detailed documentation of each claim

Required Qualifications

• Bachelor's degree or equivalent work or educational experience
• Minimum 1 year of experience in operations functions and card dispute processing at a financial institution
• Working knowledge of debit/credit transactions
• Ability to learn regulatory and card network rules
• Time management and prioritization skills suitable for a remote work environment