Desktop Support Engineer

Job Summary

A company is looking for a Desktop Support Engineer/IT Helpdesk Engineer.

Key Responsibilities:

• Provide hands-on technical support for desktops, laptops, peripherals, and mobile devices for office and remote users
• Diagnose and resolve hardware, software, printer, and basic network connectivity issues
• Manage user onboarding/offboarding activities, including laptop setup and user account provisioning

Required Qualifications:

• 4-8 years of experience in desktop or IT helpdesk support within enterprise environments
• Strong understanding of Windows and macOS platforms and hardware troubleshooting
• Experience managing user accounts and access permissions using Active Directory and Entra ID
• Hands-on experience with Microsoft Intune or other MDM solutions
• Must be based in Chennai and willing to work full-time on-site