Account Director - job 1 of 3

Account Director 

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. 

JOB PURPOSE;

Working on projects end to end, Account Directors develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy; including managing a team. They will represent Dept® to our clients, adding value to relationships beyond organisational skills. As an Account Director, you are 100% entrepreneurial and always put the customer and their goals at the centre of your actions. 

Candidates must have experience managing teams and complex campaigns for brands.

KEY RESPONSIBILITIES

You will have the chance to help define and shape the digital strategy for exciting brands.  You will be leading a team that delivers compelling content, innovation and media planning across key European markets. 

The role of Account Director is exciting, varied and constantly evolving. In this role, you will:

• Be responsible for centralised and decentralised account support at the very highest level
• Coordinate a dedicated account team to ensure optimal customer and project support
• Full budget and profitability responsibility, proactively and strategically develop the relationship with our clients
• Work with our expert teams to develop customized solutions for project implementation
• Lead, line-manage, motivate and inspire your team
• Develop annual strategies, identifying priorities for the year
• Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
• Manage deliverables from across the business (content, technology, media, data)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Contribute to our creative process by sharing your ideas and experience
• Manage budgets for campaigns and always-on activity
• Manage client budgeting
• Manage key relationships with platforms and partners

WHAT WE ARE LOOKING FOR

• Extensive, professional experience in roles involving account management and strategic planning, ideally in an agency environment, and have experience in an international context
• Extensive professional experience in managing projects with six-figure annual budgets in digital marketing
• Grasp complex correlations quickly and holistically; you are open, communicative and see the big picture
• Ability to work in a structured, analytical and independent way
• Experience in digital marketing
• Confidence and experience in managing complex campaigns 
• Experience working on a global brand
• Confidence with both brand and conversion/direct-response campaigns
• Experience leading, motivating and coaching team members
• Strong client relationship management skills
• Brilliant written and verbal communication skills as well as excellent presentation skills
• Advanced problem-solving skills
• Excellent organisational skills and high attention to detail
• Proficient in working with data

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location).
• An excellent salary based on experience and equal pay policies
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday (plus UK Bank Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.