Billing Specialist - Accounts Receivable

Job Purpose: The A/R Specialist is responsible for reviewing outstanding accounts receivable to ensure that claims are being processed correctly and in a timely manner by the assigned payer.

This position is non-exempt and reports to the Account Receivable Supervisor. 

What You Will Do:

• Call designated payers to reprocess claims denied in error.
• Review insurance denials and submit corrected claims as required.
• Identify any underpaid claims and resubmit for proper adjudication.
• Follow up on any claims that have not received a response within designated timeline.
• All other duties assigned by A/R Manager/Supervisor and leadership regarding claims scrubbing and review

What We Need From You:

• High school diploma or equivalent required
• Two (2) or more years’ professional experience in a similar role
• Must reside in Arizona, USA 
• Ability to communicate effectively orally and in writing, demonstrating professional writing skills.
• Intermediate to advanced knowledge of customer service protocols and dispute resolution tactics
• Knowledge of, and ability to use, electronic record keeping systems (EMR, billing software, insurance carrier portals, spreadsheets, etc.)
• The ability to use a phone, computer, printer, and copier is required.
• Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint
• The ability to use the internet and various web browser software is required.

Your Work Schedule:

• Join us onsite for dynamic workdays, Monday through Friday, from 8 AM to 4:30 PM. (Flexible start time after 90 days)
• Hybrid schedule after 90 days 

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Enjoy holiday pay, PTO, and life insurance benefits.
• Protect your future with long and short-term disability options.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.