Project Manager (Enterprise Software Implementation - US)

About us 

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organizations to achieve extraordinary results. 

Our enterprise platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organizations and careers for the long term.

Why our customers love Dayshape:

• We help professional firms optimize margins and increase revenue, unlocking access to more profitable work. 

• We provide complete operational visibility today and the tools to confidently predict tomorrow. 

• We empower firms to be where top talent wants to work and where top clients want to buy from..

Recognized as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.

At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role 

Our business is growing and as a result are looking to expand our Professional Services team in the US to support our growing list of customers. We are looking for a Project Manager who is experienced in driving complex software implementation projects.

We will need the successful candidate to be independent and driven, customer facing and keen to learn our product and Implementation methods.  

What you’ll do  

You’ll be part of a dynamic and fast-moving team, working with colleagues in the UK and US. You’ll directly steer our larger, more complex customer implementation projects to a successful conclusion, driving our software implementation consultants and working with a small team of engineers to help you achieve that. Your job is to make sure everyone is collaborating effectively and heading in the right direction delivering a unified customer experience.  

As well as direct hands-on project management, you will be expected to play an active role within the Professional Services department. You will consider the needs of many end users and ensure product usage and engagement remains high.  

As a member of the department, you will:  

• Contribute project updates to company All Hands meetings 

• Knowledge share with members of the team and instil best practise ways of working 

• Lead by example and be a mentor to team members 

• Live our Values and help us maintain our company culture  

When directly managing projects, you will:  

• Coordinate and present requirements gathering and configuration workshops to build an in-depth understanding of client processes and the problems that Dayshape will be solving  

• Create and maintain detailed project plans in our project management tool (SmartSheets) using existing templates.  

• Work with internal stakeholders to create Change Order documents, with impact, effort, cost and timelines  

• Be the primary point of contact between the client and Dayshape, attending daily or weekly calls with the client as required to update on progress  

• Be available to travel to client sites for key workshops/phases of the project, we are finding that more of our clients are benefitting from face-to-face interaction for specifics areas of implementation 

• Manage customer expectations if we anticipate changes in timelines and/or budgets, 

• Demonstrate clear leadership and a sense of accountability, and instil confidence  

• Own and maintain all project governance  

• Create project status reports, to track the delivery of the project with regards to timelines, dependencies and risks as well as manage the financial state of your projects 

• Use Dayshape software internally to manage project resource requirements, financials and take accountability for the success of the project  

• Follow a change control process to manage any changes mid-project  

• Work closely with the product and engineering teams to ensure that any critical development for this implementation is on track and fit for purpose  

• Thoroughly understand Dayshape and how our customers use it, in order to propose the best solutions.  

• Work with our implementation consultants to manage the data migration process  

• Coordinate planning and delivery of customer training  

• Ultimately hand over the relationship to Customer Support and Customer Success following the successful conclusion of the implementation  

About you  

• Proven experience project managing the delivery of enterprise software implementations, and working with or within large corporate organisations  

• Organised, detail-oriented, and disciplined when it comes to planning and controlling your projects  

• Able to jump between different projects, prioritise, and quickly adapt to unexpected changes and complex problems  

• Big picture aware, and renowned for spotting the icebergs nobody else has noticed  

• Comfortable asking tough questions of the team and customer and holding them to account  

• An excellent communicator, able to establish trust with and motivate just about anyone  

• Service- and solution-minded to ensure we tackle challenges and create success for the customer  

• Used to projects where winning “hearts and minds” is important, in a professional or enterprise environment  

• Be driven to work independently to drive your projects forward while a strong collaborator with your remote colleagues. Strong relationships with your Dayshape colleagues will be key to the success of all our projects. 

 What you’ll get 

• Generous allowance of 20 vacation days plus public holidays on top  
• Vacation days increasing by 1 day each year of service to a maximum of 27 days  
• Comprehensive medical, dental and vision benefits 
• Disability and life insurance 
• 401k 
• At least $1,400 per year to spend on professional and personal development
• Regular All Hands meeting for inspiration and over-communication 
• Monthly team events (sometimes in-person, sometimes virtual)
• Volunteering time – up to 20 hours a year to participate in volunteer work
• Innovation Week twice a year - a chance to experiment and work off-project
• Genuinely nice, smart people to work with, who are excited about growing our company 

Working Details 

This is a full-time role (37.5 hours per week). We are looking for someone to join the team remotely in/around Austin, Denver or the New Jersey Tri State Area, to help facilitate remote collaboration with the UK team, and occasional in-person collaboration with the US team.

There will be travel to customer sites (US/international) and this could be up to four visits per project.  

Join the team! 

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background. 

This is your opportunity to really influence how we get things done, and how we continue to grow and achieve our ambitions in North America as part of the overall global growth strategy. We're doing well, but there's lots more to do to maintain the high bar and pace that we've set. 

Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application.   

The deadline for applications is 9am CT, Tuesday 1st April.  

*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*