Director, Web Experience

We are seeking a seasoned and visionary Director of Web Experience to lead the evolution of our digital presence. In this strategic leadership role, you will shape and execute our web design strategy, drive the development of intuitive, high-performing websites, and deliver exceptional digital experiences that captivate and convert.

You’ll be a key player in translating business goals into seamless online interactions — combining your expertise in UX/UI design, front-end development principles, and digital branding to craft engaging web experiences for both prospects and customers.

If you have a passion for designing compelling digital experiences, leading creative teams, and staying ahead of web trends, we’d love to hear from you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop and execute a comprehensive web design strategy aligned with the company’s brand identity and business goals.
• Lead a team of UI designers and Graphic Designers and work cross functionally with the web engineering team to create engaging, high-performing websites.
• Oversee all aspects of design systems and user experience to ensure intuitive and responsive designs.
• Collaborate with marketing, product, website engineering and content teams to optimize the customer journey and improve conversion rates.
• Utilize data analytics, A/B testing, and user feedback to continuously refine web experiences and improve performance.
• Ensure that all web designs follow best practices in accessibility (ADA compliance), SEO optimization, and mobile responsiveness.
• Stay ahead of digital trends, emerging technologies, and industry standards to implement innovative solutions.
• Manage design resources, budgets, and vendor relationships to support digital initiatives.
• Advocate for user-centered design principles, ensuring that user needs drive decision-making.
• Define and track key KPIs related to engagement, usability, and conversion to measure website success.

Who you are:

• Bachelor’s or Master’s degree in Web Design, UX/UI Design, Graphic Design, Computer Science, or a related field.
• 12+ years of experience in web design, with at least 3+ years in a leadership role.
• Demonstrated ability to drive marketing outcomes through impactful digital experiences, blending UX/UI best practices with working knowledge of HTML, CSS, JavaScript, WCAG accessibility standards, and web performance optimization.
• Strong proficiency in design tools such as Adobe Creative Suite, Figma, Sketch, or similar.
• Deep understanding of UX/UI principles, wireframing, prototyping, and responsive design.
• Comfortable designing within real-world technical frameworks, including component-based frontend systems (e.g., React), SEO and analytics requirements, and headless CMS workflows ensuring design decisions support discoverability, engagement, and content scalability. Experienced with design systems is a plus.
• Proven ability to lead and mentor cross-functional teams in a fast-paced environment.
• Experience working with content management systems (CMS) like DatoCMS.
• Excellent project management skills and ability to balance creative vision with business needs.
• Strong communication skills to present ideas and strategies to executives and stakeholders.

Benefits and Growth: 

• Join one of the fastest growing global SaaS companies in the world, growing at an average of 67% year-over-year
• Best-in-class benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally