Hybrid Cloud Presales Specialist

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

The Hybrid Cloud Presales Specialist is responsible for driving new business and revenue generation, with a primary focus on hybrid cloud solutions that enable seamless integration between on-premises infrastructure and cloud environments. This role supports customers in identifying and implementing the best-fit hybrid cloud products, solutions, and services to meet their evolving business and technical needs.

The Presales Specialist plays a key role in designing and advocating for hybrid cloud strategies, setting the direction and plans for sales activities, and ensuring the successful execution of these plans to deliver scalable, secure, and efficient hybrid cloud solutions.

What you’ll bring

• Key vendor product knowledge e.g., VMware, AWS, MS, Red Hat, etc.
• Proven knowledge and experience with automation languages, practices and toolsets.
• Orchestration expertise in provisioning, private and public cloud, preferably with experience in AWS and Azure automation
• Proven industry experience, preferably within a large managed services or outsourcing environment
• Ability to deal with clients at all levels and translate client needs into a complete solution.
• Analytical, diagnostic, project management and problem-solving skills.
• Excellent presentation and communication skills.
• Ability to tailor presentations according to the needs and varying levels of understanding of different audiences.
• A strong customer service focus, with an ability to build and maintain lasting customer partnerships
• Strong influencing and persuasive ability

Responsibilities

• Providing primarily pre-sales technical support for the development and implementation of complex products/applications/solutions. 
• Providing application and technical support.
• Using in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
• Assisting the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
• Reporting only those incumbents with incentives not tied to product sales. Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions.
• Using in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
• May create detailed design and implementation specifications for complex products/applications/solutions

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.