Senior Account Executive, US Crisis & Risk

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

The US Crisis & Risk practice is one of the most respected and largest, serving clients on complex crises. The capabilities and diversity of talent have also grown to include former management consultants, lawyers, digital leaders, sector experts, and research and analytics specialists.  

We advise leading corporations, governments, and institutions and their senior leaders on a broad range of crises including security risks (e.g., data, cybersecurity, physical), corporate malfeasance, societal matters, litigation, ethics and integrity, product and service risks (e.g., safety, health) and financial.    

We are looking for a Senior Account Executive to join the team, ideally an experienced communications practitioner with a crisis communications and issues management background. While there’s no “typical” day in this role, a Senior Account Executive plays a key role in crisis planning, strategy development, and execution of response. We are looking for a team member who can dynamically and flexibly adjust to new information and other developments. The successful candidate must be comfortable working in a fast-paced environment with a “run to the fire” instinct.  

• Contribute to multiple projects simultaneously, working in close collaboration with colleagues and using organizational skills  
• Identify and work with media; research, compile, and analyze client media coverage; develop and maintain media contact lists; and pitch stories to targeted media to raise client profiles and shape public and investor perceptions 
• Contribute to the creation of communications plans and materials, ensuring quality and consistency with appropriate writing styles 
• Maintain an up-to-date understanding of crisis and issues trends and share knowledge with others  
• Manage workload to meet deadlines, keep senior project leaders apprised of status, and produce high-quality internal and external communications content 
• Plan and facilitate client events  
• Participate in new business efforts including research, proposal and pitch preparation  
• Provide client service administration support; attend meetings, handle scheduling, logistics, notes and follow up actions  
• Supervise staff junior to you by motivating, coaching, and providing feedback 
• Build relationships with clients and colleagues at all levels  
• Commit to continuous learning through Edelman Learning Institute and other training opportunities  

• Minimum of 2 years’ post-grad professional experience in communications 
• Bachelor’s degree in a relevant field (public relations, corporate communications, English, advertising, journalism, business, marketing, political science) or equivalent work experience  

• Have previous communications agency experience  
• Have experience and interest in crisis and issues communications 
• Have a solid grasp of basic public relations and social media tools and how they are used   
• Experience in media strategy and message development skills to help execution of planning, messaging, and storytelling on behalf of clients  
• Possess solid research, writing, and editing skills, and proficiency with Microsoft Office 
• Demonstrate excellent organization skills and attention to detail 
• Possess solid time management skills to balance your workload across account teams and able to deliver quality work to deadlines  
• Collaborative, curious, and adaptable to change 
• Have strong interpersonal and written/verbal communication skills 
• Demonstrate strong presentation skills and the ability to ideate on the spot and actively participate in group discussions  
• Be results-and-solutions-orientated  
• Have a strong work ethic and proactive approach 
• Available to travel onsite with regionally headquartered clients (conditions permitting)  
• Spanish fluency is a plus 

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An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Edelman offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing. 

Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.