D365 CRM Consultant

Job Summary

A company is looking for a D365 CRM Consultant to provide expertise in Dynamics CRM and Dynamics 365 Customer Engagement.

Key Responsibilities

• Establish trusted advisor relationships with stakeholders and develop service delivery plans
• Collaborate with team members to support customers and enhance training materials
• Troubleshoot customer issues and provide technical education to mitigate blockers

Required Qualifications

• Fluency in English and experience in a consulting or customer-facing role
• Proficiency in CRM infrastructure installation, customization, and performance tuning
• Knowledge of Dynamics 365 modules and foundational technologies of the Power Platform
• Experience with enterprise-level support and administration of Dynamics CRM
• Ability to work collaboratively in a team environment with a focus on continuous learning