Client Success Manager - Locum Tenens

About the Role:

The Client Success Manager is a key position, with the primary goal of growing and managing a portfolio of Healthcare accounts in mostly clinical and some allied and nonclinical settings, serving acute care hospitals, outpatient and ambulatory-care centers, skilled nursing facilities, large corporations onsite clinics, rehabilitation, and sports medicine clinics, and government healthcare facilities.

What will you be doing day to day?

• Build strong client relations and effective working relationships with your clients
• Engage with clients regularly and obtain exclusive deals and heads-up on open job orders
• Help recruiters by relaying exact customer needs and opportunities to them
• Review recruiter submissions for compliance with facility requirements
• Reverse market Physicians and APPs to all clients in the portfolio
• Maintain a healthy P&L by processing quality submittals and making placements
• Monitor customer satisfaction regularly through quality metrics and client scorecards
• Travel to client sites and attend networking and industry
• Processing assignment and contract changes and extensions, renewals, and terminations.
• Be the overall point of escalation for all current clients and provider issues
• Build a relationship and good rapport with all physicians and APPs and ensure high retention rate
• Perform other duties and responsibilities as assigned

Your Experience:

• 5+ years of experience in the Locum Tenens and Advanced Practice Staffing at an agency level
• Experience with Schedule 621i or Government Healthcare is a big plus

About Cynet Locums:

Headquartered in the Washington, D.C. metro area, Cynet Locums is a NALTO-affiliated Workforce solutions company that helps our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetlocums.com