Senior Account Manager - job 3 of 4

Job Summary

A company is looking for a Senior Account Manager to deliver exceptional client experiences in benefits administration.

Key Responsibilities

• Manage day-to-day client requests and ensure smooth operations across all touchpoints
• Support strategic planning by understanding clients' benefit strategies and operational needs
• Collaborate with cross-functional teams to execute account initiatives and enhance processes

Required Qualifications

• 8+ years of experience in client operations, benefits administration, or a related field
• Deep operational knowledge of at least one area of plan administration
• Experienced in client-facing communication with the ability to explain complex details clearly
• Strong project management and cross-functional coordination skills
• Highly resourceful with strong data and system fluency