Customer Research Advisor

Job Summary

A company is looking for a Customer Research Advisor (Remote).

Key Responsibilities

• Train and educate clients on platform features and functionalities
• Provide recommendations for clients' research design and assist in project execution
• Act as a customer advocate by sharing client feedback to improve product offerings

Required Qualifications

• BA/BS in design research, psychology, anthropology, sociology, market research, or related field; MA/MS preferred
• 1 - 4 years of professional experience, including client-facing roles
• Strong track record in client service and relationship management
• Established knowledge of user research, UX, and/or consumer research
• Highly organized with strong project and time management skills