Customer Advisor – Argos (in Sainsbury’s)

What you’ll be doing:

Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
Make sure that the stock room is neat and tidy, and restocking products from deliveries
Be present on the shop floor helping customers with questions and provide advice on a wide range of products
Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague:

Friendly and welcoming with a genuine enthusiasm for helping customers.
Comfortable talking to customers about our financial services when buying certain products
Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Embraces using new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks - provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

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What You Should Know About Customer Advisor – Argos (in Sainsbury’s), Sainsbury’s

As a Customer Advisor at Argos, located in the bustling town of Coleraine, Minnesota, you'll be at the heart of ensuring our customers enjoy a fantastic shopping experience. Every day presents an opportunity to engage with customers, whether it's at the tills, on the shop floor, or at the collection counter. You'll assist customers in locating products, handling payments, and sharing valuable information about our financial service offerings for select items. A clean and organized stock room is also crucial, as is restocking from deliveries to keep everything in order. Your presence on the shop floor means being available to answer queries while showcasing your extensive knowledge of our diverse product range. We value a friendly, enthusiastic demeanor, especially when discussing our financial services. If you thrive in fast-paced environments and love being part of a team, this role is perfect for you! You'll undergo comprehensive training across various skills, allowing you to grow and evolve within your position. With a focus on utilizing digital tools, attention to detail, and maintaining a clutter-free environment, you'll help create the most enjoyable shopping experience. Plus, your hard work doesn't go unnoticed! We offer superb benefits, including discounts at Sainsbury’s and Argos, free food and hot drinks during your shifts, generous holiday entitlement, and well-being support. Join us and become part of an incredible team dedicated to excellent customer service!

Frequently Asked Questions (FAQs) for Customer Advisor – Argos (in Sainsbury’s) Role at Sainsbury’s

What are the main responsibilities of a Customer Advisor at Argos in Sainsbury’s?

As a Customer Advisor at Argos in Sainsbury’s, your primary responsibilities revolve around enhancing the customer shopping experience. This involves providing exceptional service at the tills, on the shop floor, and at the collection counter. You will collect products from the stock area, process payments, offer information about financial services for certain products, and manage product refunds. Additionally, maintaining an organized stock room and ensuring the store remains tidy is crucial.