CRM Manager – Salesforce (PEO & PrismHR Experience Required)

Job Title: CRM Manager – Salesforce

Job Summary:
• *PEO (Professional Employer Organization) and PrismHR Experience Required**

We are seeking a highly organized and technically proficient CRM Manager to oversee the administration of Salesforce. This role is both strategic and hands-on, requiring a blend of system administration expertise, project management skills, and data organization design.

Supervisory Responsibilities and Leadership Qualifications:
• This role will have management responsibilities for internal employees within the department.
• Proven ability to hire, develop and lead A players that will achieve the department’s goals and progress towards key organizational goals and objectives.
• Have a passion for coaching and developing people.
• Be comfortable having direct, honest conversations with stakeholders and senior leaders.
• Experience developing team and individual KPIs, as well as quarterly goals and objectives.

Duties/Responsibilities:
• Serve as the primary administrator for Salesforce, including user management, workflows, dashboards, security settings, and data integrity.
• Customize and configure Salesforce to support evolving business requirements.
• Coordinate and implement new features, integrations, and third-party tools.
• Partner with business stakeholders to identify opportunities for automation and optimization.
• Define project scopes, develop timelines, allocate resources, and ensure timely delivery of milestones.

Required Skills/Abilities:
• High level of understanding regarding Salesforce including the implementation of the software and roll-out to the broader organization.
• Basic knowledge of project management frameworks specific to IT projects.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:
• Bachelor’s degree in Information Systems, Business, or a related field.
• Prior experience in a professional employer organization (PEO).
• At least five years of professional experience in Salesforce.

Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $110,000.00 – $125,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• Monday to Friday

Application Question(s):
• Experience managing a team of Salesforce administrators & developers within a PEO using PrismHR is required. Can you meet this requirement?
• Working for a PEO is required. Can you meet this requirement?

Work Location: Remote