CPC Processor

Job Summary

A company is looking for a CPC Processor.

Key Responsibilities

• Answer and conduct business on the telephone while providing excellent customer service
• Review, research, resolve, and respond to inquiries received via telephone, email, or written correspondence
• Document all calls, inquiries, and resolutions in detail within the software systems

Required Qualifications and Education

• High school diploma or equivalent from an accredited institution
• Experience with a multi-line phone system is required
• Computer proficiency, particularly in MS-Office at an intermediate/advanced level
• Experience in data entry, medical records, healthcare, or insurance claims processing is beneficial
• Ability to pass a 90-day ROI Certification course with a score of 85% or higher