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Sales Representative

Are you a natural communicator with a passion for helping others succeed? At Contour Education, we’re on a mission to reshape education by connecting students with high-quality tutoring programs that inspire confidence and deliver results.

As a Sales Representative, you’ll play a key role in guiding families through their educational journey, helping students take their first steps towards achieving their goals. If you thrive in a people-focused, target-driven environment, this role is for you.

 

Who Are We

At Contour Education, we’re revolutionising tutoring with engaging, small-group sessions that prepare students for success. We’ve been reshaping education since 2020, with over 5,000 students enrolled and 100+ team members having joined us on this exciting journey. Recognised as one of Australia’s fastest-growing startups for 4 straight years, we’re not slowing down!

 

The Role

What You’ll Do

• Manage Enquiries & Leads: Handle incoming enquiries via Missive and Podium, sharing details about our programs, trial bookings, and enrolment options.

• Drive Enrolments: Conduct follow-ups with prospective students and parents, converting interest into enrolments by showcasing the value of Contour’s offerings.

Hit Your Targets: Meet and exceed enrolment goals by managing a robust sales pipeline, maximising every opportunity to connect and engage.

Provide Insights: Share feedback and ideas with the Sales Team Leader to enhance processes and improve conversion rates.

Who You Are

Customer-Centric: You listen actively, show empathy, and build strong relationships with students and parents.

A Sales Star: You know how to identify opportunities, address concerns, and confidently guide families through decisions.

Organised & Proactive: You juggle multiple enquiries and follow-ups with ease, keeping everything on track to meet your targets.

Tech-Savvy: Familiar with tools like Missive and Podium, and quick to adapt to new systems.: You know how to identify opportunities, address concerns, and confidently guide families through decisions.

Why Join Contour?

  • Purposeful Work: Help students start their educational journey with clarity and confidence.
  • Collaborative Culture: Be part of a supportive team that celebrates growth and success together.
  • Hybrid Flexibility: Enjoy a mix of remote and in-office work, with weekend shifts to suit your schedule.
  • Growth Opportunities: Develop your skills in a dynamic, fast-growing organisation.

If you’re detail-oriented, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you!

Skill Requirements

🙏 Honesty and Integrity

💞 High Level of Empathy

🔎 Detail Oriented & Organised

🔥 Energy and Enthusiasm

🗣️ Excellent Sales Skills

💪 Independence & Proactiveness

🤝 Willing to Listen, Learn & Grow

🧠 Intelligence & Creativity

Experience Requirements

📜 Completed the VCE and Performed Well

🎓 Bachelor's Degree (or currently studying) in Commerce//Business or a related field

🕒 Prior Retail, Hospitality, Call Centre and/or Sales Experience (ideal)

Personal Requirements

☃️ Passionate and Engaged  (we want you to be able to vibe with students and peers on campus!)

🔮 Long-Term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can!)

💖 Genuine Desire to Help Students & Parents  (it's our goal to help students achieve their potential at Contour, and we want their out-of-class experiences such as sales to be as smooth as possible!)

🗓️ Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks :()

⏳  Ability to Commit to Hours (e.g. can't constantly reschedule or miss work)

🚗 Travel to Melbourne CBD

🤫 Sign an NDA (e.g. can't distribute our resources/company info to others)

❌ Agree to a non-compete clause (e.g. you can't sell similar services for others, exceptions apply, check with us!)

🎓 Past VCE Graduate (we still accept applications from non-VCE graduates in exceptional circumstances!)

  • Above market rate compensation.
  • Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
  • Personalised mentorship, training and feedback to improve your sales and communication skills.
  • Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
  • Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
  • Opportunities for career growth and long-term opportunities in a rapidly growing education company.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative, Contour Education

At Contour Education, we're on the lookout for a dynamic Sales Representative who is passionate about education and helping students succeed. As a natural communicator, you'll guide families on their educational journey, showcasing our high-quality tutoring programs designed to inspire confidence and drive results. Your knack for relationship-building will shine as you manage incoming inquiries through tools like Missive and Podium, converting interest into enrollments and exceeding targets. Since our inception in 2020, we've grown rapidly, with over 5,000 students and an expanding team of 100+. This is an exciting opportunity to join one of Australia’s fastest-growing startups and make a meaningful impact. We're all about collaboration, growth, and flexibility—offering a hybrid work model that suits your lifestyle. If you’re detail-oriented, empathetic, and ready to take the next step in your sales career while contributing to something bigger, we’d love for you to be part of our mission at Contour Education!

Frequently Asked Questions (FAQs) for Sales Representative Role at Contour Education
What does a Sales Representative do at Contour Education?

A Sales Representative at Contour Education is responsible for managing inquiries and leads, driving student enrollments, and meeting sales targets. They engage with families to showcase our tutoring programs and provide support throughout the enrollment process.

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What qualifications are needed to apply for the Sales Representative position at Contour Education?

Ideal candidates for the Sales Representative role at Contour Education should have completed VCE and may hold or pursue a degree in Commerce, Business, or a related field. Prior experience in retail, hospitality, or sales is also beneficial.

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How can I succeed as a Sales Representative at Contour Education?

To excel as a Sales Representative at Contour Education, focus on being customer-centric, organized, and proactive. Building strong relationships and being able to listen actively are key traits that will help you thrive in this role.

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What is the work culture like at Contour Education for Sales Representatives?

Contour Education offers a collaborative and supportive culture where team members celebrate each other's growth. As a Sales Representative, you’ll find an environment that encourages creativity, flexibility, and meaningful connections with both students and colleagues.

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Are there growth opportunities for Sales Representatives at Contour Education?

Yes! Sales Representatives at Contour Education have access to professional development opportunities, personalized mentorship, and the chance to grow with one of Australia’s fastest-growing startups in the education sector.

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What sales tools do Sales Representatives use at Contour Education?

Sales Representatives at Contour Education utilize tools such as Missive and Podium to manage inquiries and leads effectively. Familiarity with these platforms helps streamline communication and enhances overall efficiency in the sales process.

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What kind of impact can a Sales Representative have at Contour Education?

As a Sales Representative at Contour Education, you play a crucial role in shaping students' educational experiences. By guiding families through the enrollment process, you directly contribute to helping students achieve their goals and become more confident learners.

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Common Interview Questions for Sales Representative
How would you handle a difficult customer while working as a Sales Representative at Contour Education?

When faced with a difficult customer, stay calm and listen attentively to their concerns. Empathize with their situation and offer solutions, focusing on how Contour Education can meet their needs. Your ability to connect and reassure them is essential.

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Can you give an example of how you met or exceeded a sales target in your previous roles?

Share a specific instance where you set a target and the steps you took to surpass it. Emphasize your strategy in building relationships, following up diligently, and utilizing feedback to enhance your approach.

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Why do you want to work for Contour Education as a Sales Representative?

Express your passion for education and helping students succeed. Highlight the alignment of Contour Education’s mission with your personal values and how you believe your skills will contribute positively to the team.

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What techniques do you use to drive student engagement during the enrollment process?

Discuss your approach to engaging students and parents by actively listening, addressing their specific needs, and effectively communicating the value of Contour Education's programs.

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How do you prioritize tasks as a Sales Representative?

Outline your methods for managing multiple inquiries and follow-ups, such as using a to-do list or sales management software. Emphasize the importance of organization and time management in hitting your targets.

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What do you think is the key to successful sales in the education sector?

Identify the importance of building trust and strong relationships with families. Highlight the role of understanding their concerns and genuinely wanting to help students succeed.

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How do you keep yourself motivated when targets are challenging?

Share your personal strategies for maintaining motivation, such as celebrating small wins, setting realistic goals, and seeking feedback to improve. A positive mindset is crucial in a target-driven environment.

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Describe a time when you had to learn a new tool or software quickly.

Offer an example that showcases your adaptability and willingness to learn. Explain how you approached the learning process and how it improved your efficiency or outcomes in prior roles.

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How would you contribute to the team culture at Contour Education?

Emphasize collaboration, open communication, and celebrating everyone's achievements. Share how you enjoy contributing to a supportive team environment that fosters growth and success.

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What is your approach to receiving and integrating feedback into your sales strategy?

Discuss how you view feedback as a valuable opportunity for growth. Explain your process for reflecting on feedback received and how you implement changes in your sales strategy to enhance performance.

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DATE POSTED
November 28, 2024

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