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Business Partner Due Diligence Operations Specialist

Company Description

GBS Manila Organizational Description:

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.

GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

 

Job Description

Support for (Group) Compliance, (Group) Export Control & Sanctions plus the (global) Responsible Value Chain organization with operational tasks of the Business Partner Due Diligence process such as:

  • False Positive clearing for Sanctions screening, Adverse Media Screening, Ultimate Beneficial Owner (UBO) Screening, Internet Research, and Continuous Screening.
  • Manual Entry of BP information into the KYBP tool (depending on processes defined by the sectors/group functions).
  • Correction of wrongfully entered data by the initiator (e.g. found during follow ups)
  • Tracking of post-completion mitigation measures, incl. Follow ups with the business 
  • Determination if post-completion mitigation measures were indeed completed by the initiator and complies with the requirements set.
  • Collection of random samples within the KYPB platform once a year based on a predefined set of criteria.
  • Preparation of sample to send to Group Compliance, Group Export Control & Sanctions plus the global Responsible Value Chain organization for further processing and analysis.
  • Collection of feedback of analysis by Group Compliance, Group Export Control & Sanctions + the global Responsible Value Chain organization
  • Technical support for the tool such as:
    • User Creation / Access Support
    • Answering Questions about Due Diligence Program
    • Information about BP Status
    • Internal/External Questionnaire Support
    • Forwarding tickets to responsible teams
  • Process Improvement 
    • Monitors and executes internal control procedures.
    • Identifies and supports implementation of BP Due Diligence process and technology related improvement opportunities.
    • Maintaining updated process documentations related to BP Due Diligence processes.
  • People Management
    • Acts as an Office in Charge of the team in case their Team Lead is on leave.

Qualifications

  • Bachelor's degree holder in Business, Finance, Engineering, IT, or related courses.
  • Basic knowledge in Compliance, Sanctions & Export Control and/or Labor and Human Rights, and Environmental Due Diligence.
  • 4-6 years of related work experience in Compliance and Export Control is a plus.
  •  Work with Project teams on process improvements, development of KPI and other quality measures.
  • Advanced knowledge of IT systems and databases preferably SAP
  • Proficient in using Office 365 applications; Advanced knowledge of Excel.
  • Stakeholder engagement, supervising associates, conducts training/s on subject of expertise
    Able to facilitate team meetings to share best practices, lead process improvement initiatives, actively participate/form part of GBS committees (such as events comm., Connect)
  •  Experience with working with international teams a plus.
  • Understanding of different cultures

 

Additional Information

  • Hybrid work arrangement
  • HMO upon hire
  • Values-based culture
  • Work-life balance
  • Learning Opportunities

Ready to drive with Continental? Take the first step and fill in the online application.

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What You Should Know About Business Partner Due Diligence Operations Specialist, Continental

Are you looking for an exciting opportunity to join a dynamic team at Continental Global Business Services in Manila? As a Business Partner Due Diligence Operations Specialist, you'll play a crucial role in supporting various organizational functions, particularly in compliance, export control, and sanctions management. Your daily responsibilities will include clearing false positives in sanctions screening, performing adverse media assessments, and conducting thorough internet research. You'll also manage the entry and correction of business partner data into our specialized KYBP tool while ensuring accurate tracking of all compliance measures. Your organizational skills will shine as you prepare random sample collections for analysis and handle technical support queries related to our due diligence processes. If you have a proactive attitude and possess at least 4-6 years of related experience in compliance and export control, combined with strong IT knowledge, you may just be the perfect fit! We value collaboration and emphasize continuous improvement, which means you'll engage with international teams, lead process enhancements, and even support new associate training. Join us in our hybrid work setup - we offer comprehensive health benefits, a culture that focuses on work-life balance, and plenty of learning opportunities to help you grow your career. Ready to drive with us at Continental? Take the first step and submit your online application today!

Frequently Asked Questions (FAQs) for Business Partner Due Diligence Operations Specialist Role at Continental
What does a Business Partner Due Diligence Operations Specialist do at Continental?

A Business Partner Due Diligence Operations Specialist at Continental engages in various operational tasks related to compliance, sanctions screening, and data management. They are responsible for clearing false positives, conducting adverse media screening, performing internet research, and ensuring accurate data entry in the KYBP tool. This role is essential for maintaining compliance and supporting the company’s due diligence processes.

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What qualifications are needed for the Business Partner Due Diligence Operations Specialist role at Continental?

To qualify for the Business Partner Due Diligence Operations Specialist position at Continental, candidates should possess a bachelor’s degree in business, finance, IT, or related fields. Additionally, a basic knowledge of compliance, sanctions, export control, and at least 4-6 years of relevant work experience are preferred. Proficiency in IT systems, particularly SAP, and skills in Office 365 are also important.

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What is the work environment like for a Business Partner Due Diligence Operations Specialist at Continental?

The work environment for a Business Partner Due Diligence Operations Specialist at Continental is hybrid, allowing for both remote and in-office work. The organization promotes a values-based culture focusing on work-life balance, making it a supportive place for professional and personal growth.

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What kind of training and development opportunities are available for Business Partner Due Diligence Operations Specialists at Continental?

At Continental, Business Partner Due Diligence Operations Specialists have access to various training and development opportunities. The company emphasizes learning and encourages employees to engage in process improvement initiatives and professional development, helping them advance their skills and careers.

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How does the Business Partner Due Diligence Operations Specialist role contribute to compliance at Continental?

The Business Partner Due Diligence Operations Specialist plays a vital role in enhancing compliance at Continental by executing operational tasks related to the due diligence process. This includes screening for sanctions, correcting data entries, tracking compliance measures, and implementing internal control procedures, all of which bolster the organization’s commitment to regulatory standards.

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What tools and systems should a Business Partner Due Diligence Operations Specialist at Continental be familiar with?

A Business Partner Due Diligence Operations Specialist at Continental should have advanced knowledge of IT systems and databases, especially SAP. Familiarity with the KYBP tool for business partner data management and proficiency in Office 365 applications, particularly Excel, are crucial for success in this role.

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What is the significance of monitoring and executing internal control procedures for a Business Partner Due Diligence Operations Specialist at Continental?

Monitoring and executing internal control procedures is significant for a Business Partner Due Diligence Operations Specialist because it ensures that all compliance measures are effectively implemented and assessed. This vigilance is essential for identifying improvement opportunities and maintaining compliance standards across the organization.

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Common Interview Questions for Business Partner Due Diligence Operations Specialist
How do you handle false positives in sanctions screening?

When addressing false positives in sanctions screening, I first review the flagged information thoroughly to understand the context. I prioritize a structured approach by confirming the source and validating the data against credible references. Communication with stakeholders is key to ensuring the resolution of any concerns while adhering to compliance standards.

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Can you explain your experience with compliance and export control?

In my previous roles, I have worked closely with compliance and export control teams, where I managed data entry for due diligence processes, ensuring that all compliance measures were accurately followed. I actively participated in training sessions to enhance my understanding and monitored compliance metrics, which resulted in identifying areas for process improvement.

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How would you manage the entry of business partner information into the KYBP tool?

To manage the entry of business partner information into the KYBP tool effectively, I would first ensure that I thoroughly understand the defined processes. I would double-check all entries for accuracy and follow up on any discrepancies with the initiators, ensuring a clear communication channel for any corrections needed.

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What steps do you take to ensure compliance measures are completed effectively?

To ensure compliance measures are completed effectively, I monitor the implementation of post-completion steps closely and initiate follow-ups with the responsible teams. I believe documenting every stage of the compliance process is essential, and I regularly review results with stakeholders to ensure alignment with organizational standards.

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Describe your experience with data management and reporting.

I have extensive experience in data management, where I handle data collection, entry, and reporting. Proficient in Excel, I use it to develop KPIs and metrics that provide insights into compliance status and trends. My analytical skills enable me to present data effectively to stakeholders, facilitating informed decision-making.

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How do you approach process improvement initiatives?

When approaching process improvement initiatives, I start by identifying bottlenecks or challenges within current workflows through stakeholder feedback and data analysis. Collaborating with my team, I brainstorm viable solutions and actively participate in implementing changes while monitoring the impact to ensure desired outcomes are achieved.

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What are some common challenges faced when ensuring compliance in a global environment?

Common challenges in ensuring compliance in a global environment include navigating varying legal frameworks, cultural differences, and communication barriers. To address these, it’s crucial to maintain up-to-date knowledge of international regulations, foster strong relationships with local teams, and implement standardized compliance training across regions.

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How do you stay updated on changes in compliance regulations?

To stay updated on changes in compliance regulations, I subscribe to industry newsletters, participate in webinars, and engage in professional networks. Additionally, I prioritize attending relevant training sessions provided by my organization to ensure that I am well-informed of any new developments in the compliance landscape.

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Can you describe a situation where you had to make a difficult decision within a compliance framework?

In a previous role, I encountered a situation involving a potential compliance breach. Assessing the risks, I prioritized transparency and discussed my findings with my team and management. Together, we developed a corrective action plan, prioritizing ethical standards and safeguarding the company's reputation while adhering to regulatory requirements.

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How do you ensure effective stakeholder engagement in the due diligence process?

To ensure effective stakeholder engagement in the due diligence process, I focus on clear, transparent communication. I provide regular updates on compliance progress, facilitate meetings to discuss outcomes, and actively solicit feedback to enhance collaboration. Building trust is essential, as it encourages stakeholders to participate and support due diligence efforts.

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DATE POSTED
November 29, 2024

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