Client Success Executive

Job Summary

A company is looking for a Client Success Executive to enhance healthcare experiences for patients through trusted partnerships with clients.

Key Responsibilities:

• Establish and nurture client relationships, acting as a trusted advisor and advocate
• Identify enhancement opportunities to optimize client experience and product utilization
• Manage client satisfaction and retention strategies, ensuring service excellence and timely issue resolution

Required Qualifications, Training, and Education:

• Bachelor's degree in Healthcare Administration or related field
• 2-4 years of experience in client success or account management
• Experience in a SaaS, healthcare technology, or B2B environment preferred
• Experience in a consulting firm or healthcare provider is desirable
• Willingness to travel up to 20% as needed