Client Manager, Customer Success

Job Summary

A company is looking for a Client Manager, Customer Success & Insights.

Key Responsibilities

• Utilize proprietary tools to address client business questions and deliver insights
• Collaborate with consultants to enhance customer experience and drive satisfaction
• Lead and coach junior team members while managing thought leadership projects

Required Qualifications

• 2-5 years of experience in the CPG industry or related fields
• Master's degree is a plus
• Prior experience with analytics solutions, preferably NielsenIQ
• Strong analytical skills and proficiency in Microsoft Excel and PowerPoint
• Ability to coach others in data analysis and usage of relevant tools