Strategy Analyst I

To excel as a Strategy Analyst I at CivicPlus, you should have a strong foundation in numerical analysis, including quantitative and statistical skills. Proficiency in data visualization tools such as Tableau or Power BI is crucial, along with experience in CRM systems and analytics platforms like SQL and Python. Excellent communication and presentation skills are essential for influencing senior leadership and cross-functional teams effectively, while project management abilities will help you juggle multiple priorities in a fast-paced environment.

CivicPlus is dedicated to fostering career growth for its Strategy Analyst I employees through various initiatives. This includes an annual onsite event for team bonding, weekly knowledge-sharing sessions, and regular one-on-one meetings with team members. The culture of continuous learning encourages employees to deepen their expertise and engage in personal development, ensuring that everyone can thrive in their roles.

A typical day for a Strategy Analyst I at CivicPlus is dynamic and engaging. You may start by reviewing the performance metrics from previous projects, followed by ongoing analysis of sales and marketing data. Your role also involves preparing reports and presenting findings to stakeholders. You’ll collaborate with your team on dashboard creation and maintenance, and participate in meetings to strategize on incoming analyses while identifying new optimization opportunities.

While experience in a SaaS environment is preferred for the Strategy Analyst I position at CivicPlus, it is not strictly necessary. We recognize that excellent candidates come from diverse backgrounds, so if you have transferable skills in data analytics, project management, and metrics-driven decision-making, we encourage you to apply regardless of your prior experience in SaaS.

As a Strategy Analyst I at CivicPlus, you'll be involved in various analytical projects. This includes developing user-friendly dashboards that highlight key performance metrics, performing ad hoc modeling to drive business decisions, and gathering site industry data to present to leadership. Your insights will help shape company strategies and operations, providing a substantial impact on civic engagement efforts.

A Strategy Analyst I at CivicPlus can expect a comprehensive benefits package that includes health, dental, and vision insurance, along with a Flexible Time Off plan and a 401(k) retirement plan. Additionally, you will be part of a workplace culture that emphasizes employee recognition, career development, and a supportive work environment focused on collaboration and excellence.

Performance for the Strategy Analyst I role at CivicPlus is evaluated through a combination of metrics related to data analysis accuracy, effectiveness in reporting, and impact on business decisions. Feedback from stakeholders and team collaboration efforts also play key roles in assessing performance, ensuring a well-rounded review process that supports professional development.

When answering this question, focus on specific projects where you employed data visualization tools like Tableau or Power BI. Describe the types of data you visualized, the challenges you faced, and how your visualizations impacted decision-making within your organization.

It’s beneficial to discuss various forecasting techniques you've used, such as time series analysis or predictive modeling. Provide examples of scenarios where these methods yielded accurate forecasts and how they informed strategic decisions in your previous roles.

To effectively answer this question, outline a systematic approach you take when managing competing priorities. Mention the tools or methods you employ, such as project management software, and share anecdotal evidence of successful time management in previous work experiences.

Provide a compelling example where your analysis led to a major decision or change within the organization. Detail the data you analyzed, the insights you derived, and the impact those insights had on the team or project.

Emphasize the importance of clear communication in conveying complex data findings. Your response could include examples of how you present insights to stakeholders or the methods you use to ensure your analyses are understood and actionable.

Discuss your methods for understanding business objectives, such as regular meetings with stakeholders and staying updated on company goals. Share how you tailor your analytical efforts to ensure alignment, providing concrete examples where applicable.

In answering this, describe your step-by-step process for dashboard creation. Highlight the importance of user experience, selecting key metrics, and gathering user feedback to refine the product. Provide examples of dashboards you've created that received positive feedback.

Mention the resources you utilize to stay informed, such as industry publications, online courses, and networking opportunities. Share how this knowledge has helped you implement modern techniques into your analyses or optimize your workflow.

Discuss the key tools that you believe are essential for a Strategy Analyst, such as SQL databases, data visualization software, and CRM systems like Salesforce. Explain how you have used these tools previously and the value they bring to your analytical capabilities.

Outline the critical steps you would take to approach an ad hoc analysis project. Discuss the importance of clarifying requirements, gathering the necessary data, conducting the analysis, and presenting your findings in a way that meets stakeholders' needs.