Skills Building Trainer, Bureau of Workforce Development and Training

Post for permanent DOHMH employee in the title of Administrative Staff Analyst only**

The Bureau of Workforce Development and Training, which houses the Office of Experiential Learning and the Office of Training and Professional Development, seeks to increase the knowledge and skills of the current and future workforce by providing opportunities for professional development, career counseling, mentor ship, and trainee ships in support of the values, vision and mission of the New York City Health Department.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Strategize with the Director of Learning and Development to standardize and operationalize equitable, inclusive training programs that align with strategic goals relating to customer experience, supervisory and leadership development in the public health field.
- Collaborate with divisional subject matter experts to solicit input for the soft skills portfolio, including Customer Experience workshops, among other courses.
- Design quantitative and qualitative surveys and related data-gathering tools for training and/or employee skills assessments, post-course evaluation, tracking and reporting.
- Analyze/interpret training data and make recommendations to create and foster equitable learning spaces.
- Design and implement skill-building activities Assist in the development and design of interactive e-learning solutions, including templates and graphics to be used for the delivery of online content.
- Create charts and diagrams that can relay complex data quickly and easily.
- Troubleshoot issues and coordinate solutions relating to technical issues with virtual delivery of learning content.
- Perform other related duties and responsibilities as requested by the Senior Director of Training and Professional Development and Director of Learning and Development.

PREFERRED SKILLS:
- 3-5 years' professional experience developing training programs and performing training and curriculum development work within a public health or human services environment.
- Experience in Training, Adult Education and/or Course Design/Development.
- Exceptional verbal and written communication skills.
- Working knowledge of ADDIE, Kirkpatrick model and training evaluation and reporting.
- Ability to research, design and implement new initiatives.
- Prior experience working with diverse stakeholders, both internal and external, in a consultative capacity.
- Knowledge of e-based and in-person knowledge-building platforms and learning management systems.
- Advanced knowledge of and experience with the Microsoft Suite (e.g., Word, Excel, PowerPoint) and intermediate-level Acrobat Professional.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

ADMINISTRATIVE STAFF ANALYST ( - 1002A

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.