Policy and Data Associate

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The Program Management Office under the Strategic Initiatives Division at OTI is responsible for three core areas:

Program Management
New York City agencies work on a significant number of individual IT projects, many of which are interconnected. The new Program Management Office will coordinate the activities between multiple projects included under the Strategic Initiatives Division to help New York City and OTI meet business objectives, achieve project goals, and stay on budget and on schedule.

Tech Assessments
In conjunction with relevant stakeholders, this team will put a spotlight on at-risk projects across the City by focusing on problem areas and pain points, develop actionable next steps to improve outcomes, and provide quality control. It will also work as part of a front-end planning unit where new projects can be systematically reviewed in collaboration with project sponsors to further develop scope and ensure the budget is adequate for the task, limiting last-minute additions and changes, allowing project initiation to proceed sooner, with greater clarity, and with fewer obstacles later.

IT Governance & Policy
The Program Management Office will also create standard processes and workflows in collaboration with other OTI Teams to overcome any roadblocks in the successful delivery of IT products and services. This team will also conduct field surveys and complete external research to identify best practices that could be replicated at OTI.

The Policy and Data Associate will report directly to the Executive Director of Program Operations and will play a key role in supporting data-driven decision-making and policy analysis within the organization.

Job Description
- Gain a thorough understanding of OTI operations and programs to effectively contribute to data analysis and policy development;
- Conduct research and collaborate with key stakeholders to identify and recommend best practices for improving processes within City agencies;
- With guidance from Strategic Initiatives leadership, serve as the primary contact for various workforce development programs, including the awarded CUNY Tech Empowering Careers
Fellowship Program;
- Plan, organize and lead workshops with multiple agencies and internal stakeholders on various topics, including workforce program development;
- Perform accurate data entry into relevant systems, ensuring data is well-organized, up-to-date, and easily accessible for future retrieval and analysis;
- Provide general office support, contributing to the smooth operation of day-to-day activities;
- Prepare and present reports, briefings, and other documents, synthesizing data and information provided by managers and supervisors;
- Track, distribute, and manage correspondence, composing and editing communications to constituents and external agencies, ensuring compliance with agency deadlines and standards.

HOURS/SHIFT
Day - Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
Only permanent employees in the title and those who took the most recent exam are eligible to apply.

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID# 698692

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

OTI participates in E-Verify

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.