Clinic Manager, Bureau of Public Health Clinics

The Bureau of Public Health Clinics (BPHC) has the mission Promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve this, 8 sexual health clinics provides direct clinical services to people seeking sexual health care. The BPHC operates 8 Sexual Health Clinics throughout New York City (NYC).

BPHC seeks to hire a Clinic Manager. This person will be assigned to one of the Bureau's Public Health Clinic and will report directly to the Director of Clinical Operations and Patient Services. Clinic Managers are responsible for the day-to-day operation of the clinical services, laboratory services and the epidemiological monitoring of sexually transmitted infections at their assigned sexual health clinics.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Organize health fairs and community based sexual health services in conjunction with CBOs/NGO's.
- Collaborate with local community boards to improve relationships between DOHMH and local residents.
- Develop in-clinic services aimed at addressing health care concerns of the local community.
- Responsible for clinic administration including supervision and evaluation of staff, assuring adequate staffing online areas, assessing personnel needs, participating in hiring, training and counseling staff on disciplinary matters as necessary, etc.
- Collaborating with Community-based organizations to identify and solve sexual health related problems.
- Lead the clinic goals and new pilot program while assisting in developing analytical data for community outcome.
- Monitor and evaluate patient flow and activities assuring staff work distribution is meeting clinic productivities
- Develop strong management methods to monitor the success of patient care quality and outcome.
- Contribute to leadership problem solving and management methodology to adjust to the program growth and challenges.
- Analyze data collection, maintained, and collect data for research base initiatives for the Bureaus statistical outcomes.
- Network and collaborate with community base organizations to identify and solve STD related problem within the community targeted while maintaining contract compliance.
- Pre-screen patients for qualifying criteria for perspective referrals.
- Implement policies and procedures to achieve the long terms goals of employee coaching plan.
- Assist in the recruitment of staffing and hiring of personnel.
- Train new staff including new Clinic Manager assigned to the bureau
- Assist with preparing the clinic to open and expand services for the program communicating with needs to facilities management to arrange for removal of salvage items, transfer of furniture and installation of clinic hardware.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.