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Clerical Associate

Job Description

1. Provide administrative support to the Fleet Services team.
2. Develop and coordinate schedules amongst internal staff and external vendors.
3. Oversee the acquisitions and disposal processes; preparing documents for DMV transactions; inputting accurate information and data into Fleet management systems; electronic filing.
4. Perform data entry and data entry review across all Fleet management systems, as well as other internal agency systems.
5. Track Fleet inventory and agency authorized drivers and update Fleet systems as appropriate.
6. Intake and processing of driver applications; maintain accurate database of drivers.
7. Work cooperatively with internal Departments and Divisions.
8. Provide support throughout the hiring process; sort applicants, coordinate interviews, assist with compiling hiring documents and processing.
9. Answer phones, provide information to internal and external stakeholders, and direct calls.
10. Maintain accurate filing system.

Note: Preference will be given to CIVIL SERVICE BRIDGE EXAM# 3120 passers.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. For NYCHA employees, this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
2. For NYCHA employees, employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Clerical Associate, City of New York

Are you eager to jump into the action as a Clerical Associate with Fleet Services in the bustling heart of New York City, NY? This role is your gateway to a dynamic environment where your administrative talents will truly shine. You'll be gearing up to support our dedicated Fleet Services team, developing and coordinating schedules that keep both our internal staff and external vendors humming along smoothly. Your day-to-day tasks will include overseeing acquisitions and disposal processes, preparing vital documents for DMV transactions, and ensuring accurate input of vital information into our fleet management systems. Attention to detail is key, as you'll be handling data entry and maintaining our records with precision—tracking fleet inventory and drivers like a pro! Not only that but your coordination skills will come into play as you assist with the hiring process, from sorting through applicants to setting up interviews. As you take calls and direct inquiries from stakeholders, you'll be the friendly face of our team. If you’re passionate about the organization and thrive in a cooperative environment, this Clerical Associate position is the perfect playground to showcase your skills and grow. We're looking for someone who can handle the fast-paced nature of this role and enjoys the satisfaction of a job well done. Join us and make an impact today!

Frequently Asked Questions (FAQs) for Clerical Associate Role at City of New York
What responsibilities does a Clerical Associate at Fleet Services in New York City entail?

As a Clerical Associate at Fleet Services in New York City, your primary responsibilities include administrative support for the team, developing schedules, overseeing acquisitions and disposals, and performing data entry. You'll also manage the intake of driver applications and maintain accurate filing systems while providing vital assistance throughout the hiring process.

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What qualifications do I need to apply for the Clerical Associate position at Fleet Services?

To apply for the Clerical Associate position at Fleet Services, you need to have a high school diploma or its equivalent, along with at least one year of satisfactory clerical experience. Additionally, strong keyboard skills with a minimum typing speed of 20 words per minute are essential.

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Is there any preference given for the Clerical Associate role at Fleet Services?

Yes, preference for the Clerical Associate role at Fleet Services will be given to candidates who have passed the Civil Service Bridge Exam #3120. Additionally, the position is also open to qualified individuals with disabilities who are eligible for the 55-a Program.

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What does the hiring process look like for the Clerical Associate position at Fleet Services?

The hiring process for the Clerical Associate position at Fleet Services involves sorting applicants, coordinating interviews, and assisting with compiling the necessary hiring documents. You'll also provide general administrative support and answer calls to communicate with various stakeholders throughout the process.

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Can current NYCHA employees apply for the Clerical Associate position at Fleet Services?

Absolutely! Current NYCHA employees can apply for the Clerical Associate position at Fleet Services, but they must reapply through the current vacancy posting to be considered if they are coming from the Automated Transfer List System (ATLS).

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What kind of work environment can I expect as a Clerical Associate in Fleet Services?

Working as a Clerical Associate in Fleet Services means you’ll be part of an inclusive, diverse, and cooperative work environment. You'll collaborate with various internal departments and have a chance to make meaningful contributions to the team's overall success.

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Are there job advancement opportunities for Clerical Associates at Fleet Services?

Yes, there are opportunities for advancement for Clerical Associates at Fleet Services. With demonstrated performance and experience, you may be able to move into higher-level administrative or supervisory roles within the organization.

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Common Interview Questions for Clerical Associate
What do you understand about the role of Clerical Associate at Fleet Services?

When answering this, highlight your understanding of the key responsibilities, such as administrative support, data entry, scheduling, and interaction with stakeholders. Reflecting on how these tasks play into the overall effectiveness of the Fleet Services team will showcase your preparedness.

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How do you prioritize your tasks when managing multiple responsibilities?

Discuss your time management techniques, such as using to-do lists or digital tools, prioritizing tasks based on deadlines, and maintaining flexibility to adapt to new tasks as they arise. Provide examples where you’ve successfully juggled various responsibilities.

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Can you describe your experience with data entry and management?

Answer by detailing your past experience with data entry, including specific systems you’ve used. Mentioning your attention to detail and how you ensure accuracy in your work will demonstrate your capabilities in this area.

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What strategies would you use to maintain a well-organized filing system?

Here, you might talk about categorization techniques, digital vs. paper filing considerations, and your approach to regular audits of the filing system to ensure all documents are up-to-date and accessible. Mentioning any systems you have created or improved in the past could also be beneficial.

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How would you handle a situation with a difficult stakeholder or team member?

Provide a structured response here, perhaps using the STAR (Situation, Task, Action, Result) method. Emphasize your interpersonal skills and conflict resolution techniques, demonstrating your ability to communicate effectively under pressure.

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Describe a time when you helped improve a process in a previous role.

When answering this, think of a specific example where your initiative brought about a positive change in operations. Highlight what you did, the impact of your efforts, and how it benefited the team or organization.

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How do you ensure confidentiality and compliance when dealing with sensitive information?

Discuss your understanding of the importance of confidentiality in clerical work. Share previous experiences where you’ve adhered to confidentiality protocols and any specific training or procedures you follow to maintain compliance.

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What role do you think communication plays in the Clerical Associate position?

Highlight that communication is crucial for the Clerical Associate role, tapping into how effective communication facilitates smooth operations, enhances teamwork, and ensures that all stakeholders stay informed. Providing specific examples of communication success in past roles can strengthen your stance.

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Tell us about your experience with scheduling and coordinating activities.

This is a chance to relay your past experiences of managing schedules, be it for meetings, interviews, or other events. Discuss tools you’ve used for scheduling and how you address potential conflicts or changes to planned activities.

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Why do you want to work as a Clerical Associate at Fleet Services?

This question is a chance for you to express your enthusiasm for the role and the organization. You might discuss your interest in the Fleet Services field, your desire to support a team, and how this role aligns with your career aspirations.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 29, 2024

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