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Chief Compliance Officer, Associate Commissioner for Compliance & Risk Management

Job Description

About the Agency:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and education programs for tenants and building owners.


Job Description:

Reporting to the First Deputy Commissioner, the Chief Compliance Officer (CCO) will lead the Office of Compliance & Risk Management (CRM), a new Office within HPD that the CCO will have the unique opportunity to help to build and expand. When fully staffed, this Office will centralize various compliance, oversight, and hearing functions from across the agency critical to ensuring fairness, consistency, and equity in both our external and internal engagement. It will also create the policies and procedures that establish the governing framework for meeting agency obligations.

CRM will be responsible for coordinating the agency’s compliance programs, liaising with the units and staff responsible for relevant compliance responsibilities, audit responses, site standard adherence for financed construction work, public-facing appeals and hearings, and managing risk for the agency. The CCO, in collaboration with program teams across the agency, will ensure that HPD and its partners comply with laws (federal, state, and city), regulatory requirements, policies, and procedures. The CCO will also work with senior management to identify potential compliance and integrity risk areas and will opine on and recommend appropriate action plans to address identified risks. Through these efforts and initiatives, the CCO will promote a sustainable culture of ethics and accountability within the agency, helping program areas manage compliance autonomously.

The Chief Compliance Officer’s responsibilities will include:

- Supervise, track, monitor, and maintain expertise on areas of compliance impacting affordable housing production, maintenance, and subsidy; these include regulations imposed by the U.S. Department of Housing and Urban Development, U.S. (and NYS) Department of Labor, and Internal Revenue Service; New York State legislation; and New York City Local Laws, Codes, and Rules.
- In close coordination with senior staff, establish goals around agency and program compliance performance, and measure accomplishments in service to initiatives and targets set by the Agency’s Executive team.
- Direct internally driven monitoring/quality assurance work, and provide support for program audits, monitoring, and investigations initiated by HUD, NYC and NYS Comptrollers’ Offices, and other external oversight and enforcement entities.
- Advise and educate agency program areas on designing, building and managing effective and efficient compliance programs. Maintain cooperative working relationships with high level managers in all areas of HPD to enhance coordination and information-sharing.
- Research, recommend, and support the implementation of changes to operating policies and procedures, as needed, due to updates in organizational or agency needs, or in light of changes in applicable rules, regulations, and requirements of federal, state, and legal or regulatory authorities.
- Drive the development of programming and tools for CRM, ensuring that strategies, operations, and programs are aligned across Divisions and with Agency goals.

Minimum Qualifications:

Candidates will need to meet the civil service requirements of Executive Agency Counsel.

- Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work. Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.

Preferred Skills and Qualifications:

- A minimum of 5 years' experience in successfully managing compliance programs, preferably in a public administration, real estate, affordable housing, not-for-profit, or multi-sector context, with a minimum of 2 years in a leadership role.
- Experience with regulatory compliance including interacting with regulatory authorities and oversight agencies (NYC Comptroller, NYS Comptroller, Department of Investigations, etc.)
- High level of capacity for creative thinking and problem solving; a motivated team player.
- Strong collaborator across all levels of management and experience, and with a wide array of internal and external stakeholders
- Excellent management skills, including demonstrated experience building out and managing large teams, with a commitment to establishing and fostering a positive and inclusive organizational culture and structure.
- Passion for public service.

Please submit a cover letter as part of your application.

Qualifications

Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.

Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$115000 / YEARLY (est.)
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What You Should Know About Chief Compliance Officer, Associate Commissioner for Compliance & Risk Management, City of New York

If you're looking to take your career to the next level with a prestigious role as the Chief Compliance Officer, Associate Commissioner for Compliance & Risk Management at the New York City Department of Housing Preservation and Development (HPD), then listen closely! You’ll be stepping into a key leadership position focused on ensuring compliance and managing risk within one of the nation’s largest municipal housing agencies. Reporting directly to the First Deputy Commissioner, you’ll have the exciting challenge of establishing the new Office of Compliance & Risk Management from the ground up. You’ll lead the way in developing policies and best practices to guarantee adherence to a myriad of federal, state, and local regulations related to affordable housing. Your expertise will be crucial as you collaborate with program teams, direct quality assurance efforts, and provide guidance on compliance initiatives. Moreover, you will not only supervise compliance programs, but also build relationships with senior management and external stakeholders to create a cohesive culture of ethics and accountability. This role is perfect for someone who is passionate about public service and skilled in navigating complex compliance issues, especially those related to housing law and tenant protection. The Chief Compliance Officer is not just a title; it's an opportunity to make a lasting impact on communities throughout New York City!

Frequently Asked Questions (FAQs) for Chief Compliance Officer, Associate Commissioner for Compliance & Risk Management Role at City of New York
What does a Chief Compliance Officer do at the New York City Department of Housing Preservation and Development?

As a Chief Compliance Officer at the New York City Department of Housing Preservation and Development, you'll lead the Office of Compliance & Risk Management, establishing vital policies that ensure the agency's adherence to applicable laws and regulations. This role involves overseeing compliance programs, educating staff on regulatory requirements, and fostering a culture of accountability and ethics throughout the organization.

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What qualifications are needed for the Chief Compliance Officer role at HPD?

To qualify for the Chief Compliance Officer position at HPD, candidates must be admitted to the New York State Bar and have at least four years of relevant legal experience. Additionally, at least eighteen months must be spent supervising other attorneys in a managerial capacity, ensuring that you are well-equipped to handle the complexities of compliance and risk management.

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How can I prepare for an interview as the Chief Compliance Officer at HPD?

Preparing for an interview as the Chief Compliance Officer at HPD requires a deep understanding of housing laws, risk management strategies, and compliance best practices. Furthermore, it's essential to familiarize yourself with the agency's mission and current challenges facing affordable housing in New York City.

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What are the key responsibilities of the Chief Compliance Officer at HPD?

Key responsibilities of the Chief Compliance Officer at HPD include supervising compliance programs, developing policies and procedures to meet legal obligations, advising on compliance-related issues, and collaborating with different departments to promote ethical standards and accountability within the housing agency.

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What makes the Chief Compliance Officer position at HPD unique?

The uniqueness of the Chief Compliance Officer position at HPD lies in the opportunity to build and shape a new office dedicated to compliance and risk management. With the agency's extensive mission to preserve affordable housing across New York City, this role plays a crucial part in ensuring fairness, consistency, and equity in housing practices.

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What skills are essential for a Chief Compliance Officer at HPD?

Essential skills for a Chief Compliance Officer at HPD include strong leadership abilities, excellent problem-solving skills, collaborative communication, and an in-depth understanding of regulatory compliance. The ability to foster relationships across various levels of management and manage large teams is vital, as is a genuine passion for public service.

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What is the working environment like for the Chief Compliance Officer at HPD?

The working environment for the Chief Compliance Officer at HPD is dynamic and collaborative, focused on establishing a culture of compliance and ethics. You'll work closely with senior management, various program teams, and external regulatory authorities, all within a framework that encourages inclusivity and diversity in the workplace.

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Common Interview Questions for Chief Compliance Officer, Associate Commissioner for Compliance & Risk Management
How do you stay updated on compliance regulations relevant to affordable housing?

Staying updated on compliance regulations requires a proactive approach. I regularly engage with industry news, attend training sessions on housing laws, and network with regulatory bodies. Continuous participation in relevant legal forums and subscribing to legal updates ensures I’m informed about any regulatory changes impacting affordable housing compliance.

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Can you describe a time you successfully implemented a compliance program?

Certainly! In my previous role, I identified gaps in our compliance processes that could expose the organization to risk. I collaborated with stakeholders across departments to create a comprehensive compliance strategy that integrated training, routine audits, and clear reporting mechanisms, leading to a significant reduction in compliance violations and improved ethical standards.

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What strategies do you employ to foster a culture of compliance within an organization?

To foster a culture of compliance, I promote transparency and open communication about compliance issues within the organization. Regular training sessions, clear documentation of policies, and encouraging employees to voice concerns create an environment where compliance is a shared responsibility, rather than just an obligation.

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How do you handle compliance issues that arise unexpectedly?

When unexpected compliance issues arise, I assess the situation promptly, gathering all relevant information to understand the impact fully. I then collaborate with my team and other departments to develop a clear action plan, ensuring all stakeholders are informed and involved in the resolution process to mitigate risks efficiently.

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What is your approach to training staff on compliance practices?

I believe in creating engaging training sessions that are tailored to various levels of the organization. By using real-life scenarios and interactive discussions, I can illustrate the importance of compliance and ensure that staff members not only comprehend the rules but also see their relevance to their daily tasks.

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How do you measure the effectiveness of a compliance program?

Measuring the effectiveness of a compliance program involves setting clear objectives and key performance indicators (KPIs). By conducting regular audits, surveys, and feedback sessions, I can evaluate progress, identify areas for improvement, and adapt our strategies to ensure ongoing compliance success.

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What challenges have you faced in managing compliance matters, and how did you overcome them?

One significant challenge was implementing a compliance program in a historically non-compliant department. Through establishing open lines of communication, gathering input from employees, and showing them the benefits of compliance, I was able to gain buy-in and create a culture that valued compliance.

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Describe your experience working with regulatory authorities.

My experience with regulatory authorities involves proactive engagement; I have worked closely with agencies like the HUD, NYC Comptroller's Office, and others to ensure compliance and understand their expectations. By fostering positive relationships, I can facilitate smoother audits and inspections, leading to improved operational outcomes.

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What role does technology play in compliance management?

Technology is invaluable in compliance management. I use software tools to streamline reporting and monitoring processes, ensuring real-time tracking of compliance metrics. Furthermore, technology aids in training and communication, allowing for more effective dissemination of compliance policies across the organization.

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How do you approach teamwork in compliance and risk management?

In compliance and risk management, I approach teamwork by fostering collaboration among departments. By holding regular cross-functional meetings and encouraging open dialogue, I can ensure all team members are aligned on compliance objectives, share insights, and work collectively towards common goals.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
November 27, 2024

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