Junior Membership Advisor

Chestnut Carbon, is a nature-based solutions company committed to developing high-quality voluntary carbon offset projects as well as supporting the long-term conservation of American forests and empowering stewardship among family forest owners.

We seek to…

·       Conserve standing forests in woodlands throughout America.

·       Support the private forest owners who undertake these conservation efforts.

These goals are rooted in the understanding that intact forests offer a variety of benefits, magnifying in impact over time, and bear great value worth protecting.

Chestnut Carbon was founded and backed by Kimmeridge, a US-based private equity firm with offices in New York and Denver

Forest Carbon Works, a subsidiary of Chestnut Carbon, offers private US forest landowners conservation programs that help them access revenue from carbon credit markets while preserving their land and legacy. Landowner members of Forest Carbon Works enroll their forestlands in our Improved Forest Management (IFM) conservation program. Our sales organization of membership advisors and support teams manage leads from first point of contact to contract signature and post-sales support with the landowner.

As the Junior Membership Advisor of a nature-based solutions company committed to developing high-quality voluntary carbon offset projects, this person will be a strategic thinker with excellent communication skills.

This position will report to the Senior Membership Advisor. The Junior Membership Advisor will support the Membership Advisor team while also meeting with potential landowner participants in our program to nurture leads and enroll new members. This role offers an opportunity to join the team, learn the product and process, and work towards promotion to Membership Advisor (MA). Success includes the following demonstrated capabilities:

Learning about our Forest Carbon Works Conservation Program and providing support as needed for Membership Advisors

Taking over sales pipeline management for specific lead segments and successfully moving leads from opportunity to converted member

Developing expertise in our Salesforce CRM system and other platforms utilized by the team. 

All Membership Advisors are expected to make meaningful contributions to the evolution of our program, marketing, and sales collateral, by channeling the “voice of the customer” into actionable feedback and ideas for improvement. They are expected to develop and share best practices and suggest improvements to processes and policies.

The Junior Membership Advisor must be both personable and professional. The ideal candidate is a quick learner with a desire to contribute to a mission-driven organization and an ability to speak with a wide variety of landowners about conservation and showcase our offering in a compelling way.

This position is remote with quarterly in-person meetings for the entire team.

• Support Membership Advisors as needed in progressing landowners through our sales process for enrolling in our conservation membership program
• Serve as key point of contact for specific segments of landowners with responsibility for converting them to members
• Leverage our Salesforce CRM platform to effectively track and report on performance.
• Collaborate with other regional team members (consulting foresters and other membership advisors) to ensure that the sales goals are being achieved
• Collaborate with members of other teams (Field, Customer, and Analytics) to resolve any questions related to landowner eligibility
• Support collaborative team culture within sales team and across the entire organization (i.e., marketing, foresters, product teams) given a remote environment.

• 2+ years of relevant sales experience (SDR role or similar)
• Experience using a CRM system like Salesforce or Hubspot
• Self-starter, highly organized with energy and drive and interest in learning
• Strong communication and interpersonal skills that includes comfort through phonaend remote meeting environments
• Excited by and committed to using a defined sales process.
• Passion for conservation and helping landowners across the US make commitments to conserve their forest land
• Ensuring success by utilizing effective selling techniques.
• Proficiency with sales management software and CRM.
• Strong ability to balance persuasion with professionalism.
• Excellent time-management and self-management skills and can take and give direction and work independently to reach identified goals on a set timeline.
• Aligned with our mission and passion. You don’t have to be a forester, but long-term forest conservation and mitigating the effects of Climate Change motivates you.

• Bachelor’s degree or equivalent
• Proven success rate at levels above sales quota
• Ability to travel up to 25% of the time

Diversity, equity, and inclusion are central to everything we do. Chestnut Carbon thrives on and celebrates different views, beliefs, and values. We are committed to our talented team and partners, regardless of background or affiliation, and to actively promoting diversity, equity, and inclusion throughout our business. We strive to be a place where you can be you and bring yourself to work.

Chestnut Carbon is an Equal Opportunity Employer committed to affirmative action planning and encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, mental or physical disability, sexual orientation, genetic information, veteran, or marital status.

Thank you for applying to our recent job posting. The Recruitment Department has received your application and will be reviewing it shortly. We appreciate the time and effort you've taken to reach out to us, and we look forward to exploring the possibility of having you join our team.