WHO WE ARE
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading cloud platform provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in San Jose, California with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
We are currently recruiting a highly motivated, enthusiastic Implementation Consultant with strong Software Implementation across Accounting/ Finance applications. This individual will be leading the implementation and training of predominantly the Certinia FFA application and related applications in customer environments. Travel within the UK and Europe should be expected.
You will be responsible for ensuring proactive communications to clients and internal stakeholders, whilst managing any enhancement requests and or escalations.
As a Snr Solution Consultant you will be capable of understanding simple to complex business requirements and design a technical solution that meets those needs, driving projects to completion by anticipating the needs of the clients and ensuring the alignment of internal and external stakeholders across the implementation.
This is a varied role which requires travel to our clients sites, working with a wide variety of people, therefore it is essential that you can demonstrate effective communication skills to help simplify technical information across our customer base.
Experience of Salesforce within a Solution Consultant capacity is highly desirable.
A background in finance / accounting is required, including experience with accounting applications.
WHAT YOU WILL DO IN THIS ROLE
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
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As a Senior Solution Consultant at Certinia, you'll be at the forefront of transforming the way businesses handle their services operations through our cutting-edge Services-as-a-Business platform. Your role is pivotal as you will guide clients in implementing our robust Certinia FFA application, ensuring they receive top-notch support and training. With an emphasis on communication and technical prowess, you will work directly with clients, translating their unique accounting and finance needs into practical solutions. Your efforts in building strong client relationships and leading successful project implementations will not only enhance customer satisfaction but will also drive business agility and efficiency. Expect to engage in both remote and onsite project components, from installation to training and beyond, all while traveling between the UK and Europe. Collaboration is key in this role; you'll liaise with various internal teams and stakeholders to facilitate smooth implementations and contribute to continuous improvement in our methodologies. We value diverse experience, so whether your expertise comes from Salesforce or other leading platforms, your background in finance and accounting will be essential. If you're enthusiastic about helping businesses thrive with innovative technology, then joining Certinia as a Senior Solution Consultant could be your next great adventure.
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. ...
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