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Quality Assurance Lab Technician

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.

We’re…

  • The only U.S.-made infant formula to use organic, grass-fed whole milk
  • The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
  • The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
  • We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
    • Less spit up
    • Softer poops
    • Easier digestion
    • More efficient weight gain
    • Enhanced nutrient absorption
    • Longer stretches between nighttime feeds*

With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.


We're proud to offer competitive, family-first benefits, including but not limited to: 

  1. Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
  2. Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
  3. 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
  4. Up to 6% 401(k) Match to help you plan for your future.
  5. Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more, and check out some recent press on ByHeart:

*based on data from infants at approximately 4 months of age


 

Role Description

The Quality Assurance Lab Technician supports plant operations by performing microbiological, physical and chemical analysis on raw materials and food products from various stages of the manufacturing process as directed by the Quality Assurance Manager and provides assistance to the operations team. Provides support and assistance to the Quality Assurance Manager by performing auditing and inspection functions for glass and hard plastic, post-cleanup, sanitation, pest control, and security. Accuracy, reliability, and expediency are essential to the successful completion of the duties of a Quality Assurance Technician.

Reports To: Quality Operations Manager 

Location: Portland, OR 

Role Responsibilities

  • Performs chemical and physical analysis (including flavor checks) on product, ingredient and control samples according to laboratory procedures. Need to understand the concepts of each analysis, anticipate the result and follow through on any deviation.
  • Records all product analyses according to laboratory protocols including data entry on a computer system. Falsifying a record will result in disciplinary action.
  • Communicates effectively all critical information regarding analysis, procedures, and test results. Handwriting must be clearly legible.
  • Prepares product sampling materials.
  • Cleans and maintains all equipment/materials used while keeping the laboratory clean and organized.
  • Follows all laboratory and plant GMP and safety procedures according to company guidelines.
  • General plant QA responsibilities may include (but are not limited to): collection and distribution of product and ingredient samples, environmental swabbing, ATP swabbing, air sampling, water sampling, allergen testing, and safety checks.
  • Covers all lab responsibilities during the absence of the Quality Assurance Manager.
  • Assist production group with duties as requested which may include general cleaning.

Skills & Qualifications

  • Associates degree in related field, bachelor’s degree preferred
  • 2 years’ experience of working in a lab environment; food manufacturing preferred
  • Infant Formula or Food manufacturing experience preferred.
  • Competency in performing functions that ensure product quality, safety, and compliance to applicable SOPs and GMP regulations such as data entry, results from assessments, internal audits, CAPA resolutions, and records review
  • Must be self-disciplined, a team player, and be able to handle emergency situations common to the operation
  • Must be able to maintain and display personal cleanliness and follow GMPs’ as described in company guidelines
  • Must be able to write clearly and in an organized fashion
  • Must be able to use a computer, MS office, and other company provided software

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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CEO of ByHeart
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Ron Belldegrun
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Quality Assurance Lab Technician, ByHeart

Join ByHeart as a Quality Assurance Lab Technician and be part of our exciting journey to revolutionize infant nutrition! Nestled in the heart of Portland, Oregon, ByHeart was founded with a clear mission: to create the best formula in the world for babies and their parents. In this role, you’ll play a crucial part in ensuring our innovative products meet the highest quality standards. Your day-to-day tasks will involve conducting microbiological, physical, and chemical analyses on raw materials and finished products, ensuring everything is just right for little ones. You'll work closely with the Quality Assurance Manager and contribute to various plant operations, from performing safety audits to maintaining a clean and organized lab environment. Your expertise will help us uphold our commitment to quality, reliability, and safety in every batch we produce. With a strong focus on teamwork, you'll assist the production group as needed, showcasing your adaptability and dedication. The ideal candidate will possess an associate's degree and at least two years of hands-on lab experience, preferably in food manufacturing. At ByHeart, we also pride ourselves on our family-first benefits, offering comprehensive health insurance, flexible time off, and generous parental leave policies. If you're passionate about quality assurance and want to make an impact in the infant formula industry, we’d love to meet you!

Frequently Asked Questions (FAQs) for Quality Assurance Lab Technician Role at ByHeart
What qualifications do I need for the Quality Assurance Lab Technician position at ByHeart?

To qualify for the Quality Assurance Lab Technician role at ByHeart, candidates should ideally have an associate's degree in a related field, with a bachelor’s degree preferred. Additionally, two years of lab experience, particularly in food manufacturing, is essential. Familiarity with GMP regulations and safety procedures is also a part of the requirements.

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What is the job description of a Quality Assurance Lab Technician at ByHeart?

As a Quality Assurance Lab Technician at ByHeart, you'll be responsible for conducting microbiological, physical, and chemical analyses on ingredients and products. You'll also communicate critical information effectively, maintain lab equipment, and ensure compliance with quality standards. There’s a strong focus on teamwork and supporting the production process.

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What kind of benefits can I expect as a Quality Assurance Lab Technician at ByHeart?

ByHeart offers a robust benefits package for Quality Assurance Lab Technicians, including 100% health insurance coverage for employees and 90% for families, flexible paid time off, 16 weeks of fully-paid parental leave, and generous 401(k) matching, among other perks. This reflects our commitment to a family-first culture.

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How does ByHeart ensure product quality in the Quality Assurance Lab Technician role?

ByHeart emphasizes rigorous quality assurance protocols, with the Quality Assurance Lab Technician conducting comprehensive analyses and checks on raw materials and finished products. The technician plays a vital role in documenting findings, auditing, and ensuring compliance with company standards and GMP regulations, ensuring the highest product quality.

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What skills are essential for a successful Quality Assurance Lab Technician at ByHeart?

The ideal candidate for the Quality Assurance Lab Technician role at ByHeart should possess strong analytical skills, attention to detail, and effective communication. Additionally, self-discipline, teamwork, and the capability to manage emergency situations in a lab environment are vital skills for success in this position.

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What does the day-to-day work look like for a Quality Assurance Lab Technician at ByHeart?

In the Quality Assurance Lab Technician position at ByHeart, your day will involve conducting various tests on raw materials and products, logging results meticulously, handling environmental and allergen testing, and supporting the Quality Assurance Manager. A typical day may include everything from quality inspections to cleaning and maintaining lab equipment.

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Can I grow my career as a Quality Assurance Lab Technician at ByHeart?

Absolutely! ByHeart values personal and professional growth, and as a Quality Assurance Lab Technician, you'll have opportunities to learn and expand your skills in quality assurance, lab practices, and team collaboration. With our commitment to quality and innovation, you can advance your career significantly as ByHeart continues to grow.

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Common Interview Questions for Quality Assurance Lab Technician
How do you ensure accuracy in your lab results as a Quality Assurance Lab Technician?

To ensure accuracy, I meticulously follow the established laboratory protocols and guidelines, double-check my data entries, and consistently calibrate and maintain laboratory equipment as needed. I also collaborate closely with team members to cross-verify results.

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Can you describe a time when you found a significant issue in a lab analysis?

In a previous role, I detected a consistency issue during routine testing. I promptly communicated the findings to my supervisor, initiated an investigation, and worked with the team to rectify the problem before it impacted production - demonstrating the importance of vigilance in QA.

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What lab equipment are you proficient in using?

I have hands-on experience with a range of lab equipment including spectrophotometers, pH meters, and centrifuges. I am also skilled in utilizing computer systems for data entry and analysis, ensuring seamless integration with ongoing lab processes.

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How do you handle stress and tight deadlines in the lab environment?

I prioritize my tasks and maintain a structured approach during busy periods. Open communication with my team helps us manage workload efficiently, and I rely on clear guidelines to stay focused and ensure quality isn't compromised, even under pressure.

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What do you believe is the most important aspect of quality assurance?

The most crucial aspect of quality assurance is reliability. Every product must meet safety and quality standards consistently, which requires both rigorous testing protocols and a collaborative mindset within the team to identify and address potential issues proactively.

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Have you ever performed a safety audit in a lab? How did you approach it?

Yes, I have conducted safety audits. I approach them methodically by reviewing protocols, ensuring proper labeling and storage of chemicals, and checking compliance with safety gear usage. I prioritize teamwork to foster a culture of safety awareness among laboratory staff.

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Describe your experience with GMP regulations.

I have extensive experience adhering to GMP regulations. In my roles, I’ve conducted regular checks to ensure our procedures align with quality standards. Maintenance of cleanliness and documentation practices have always been a top priority for me to ensure compliance.

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How do you contribute to a team-oriented environment in a lab setting?

I believe in open communication and collaboration, often sharing insights and seeking feedback from colleagues. By fostering a positive atmosphere, we not only contribute to each other's success but also enhance the overall efficiency of our processes.

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What strategies do you use to stay organized while handling multiple samples?

I use a systematic approach by labeling samples clearly, maintaining detailed logs, and prioritizing tasks based on deadlines and testing requirements. Utilizing software tools for tracking samples also greatly enhances my organizational capabilities.

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Why do you want to work at ByHeart as a Quality Assurance Lab Technician?

I am excited about the mission of ByHeart to innovate in infant nutrition. The chance to contribute to products that support families resonates with my values. Moreover, the company’s commitment to quality aligns with my professional background and aspirations.

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Make the best formula in the world.Our Vision:Build a future where all parents can feel amazing about feeding. (No matter how you do it.)

12 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 29, 2024

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