Manager, Reporting - Enterprise & Wholesale

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are looking for a Manager, Reporting - Enterprise & Wholesale to join our growing team! In this role, you will be responsible for a broad range of planning, financial modeling and analytical reporting for the Brightspeed Enterprise and Wholesale team. In partnership with the leadership team, this role will be responsible for building and maintaining weekly/monthly/quarterly metric and financial reporting to include customer and initiative/market review status, forecasting, and variance analysis. It requires the ability to remain focused and multi-task in a fast-paced environment performing required duties within specified timelines. Also, effective communication and interpersonal skills. You will produce the tools to achieve measurable business results through analysis enabling the Enterprise & Wholesale business teams to drive and implement changes necessary to meet strategic business objectives.

As a Manager, Reporting - Enterprise & Wholesale, your duties and responsibilities will include:

• Interact with stakeholders to identify needs, deliverables, reports, dashboards, opportunities, and gaps; solve data problems to ensure a quality, highly efficient outcome to produce views of results, performance, and trends.
• Understand key data and processes, and complete analysis of customers and product portfolios for both Enterprise and Wholesale.
• Implement methods and procedures for monitoring projects and/or results to inform management.
• Convey information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external.
• Identify issues, problems, and opportunities
• Obtain and compare information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action
• Set ambitious standards of performance for self and the overall team
• Responsibility for work goals
• Initiate, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed
• Develop and sustain relationships based on an understanding of client, partner and stakeholder needs and actions

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s Degree required in Accounting, Finance, IT, or equivalent work experience.
• 5+ years of experience in telecommunications customer, product, and/or services reporting.
• Ability to create interactive graphics and multimedia presentations for various regional activities.
• Exceptional organizational skills and the ability to manage the success of multiple projects concurrently.
• Enthusiastic self-starter, able to work independently and manage a small team
• Proficiency in Microsoft Office Suite, Power BI, and SalesForce
• Expertise in advanced Excel capabilities, including pivot tables, complex formulas, and graphing to streamline business processes

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice