Do you naturally enjoy interacting with others? Do you genuinely get a good feeling after helping someone? Do friends call you when they need a good listener? Are you likely to help give directions to someone who looks lost? If this sounds like you, then we want you as part of our first-class Customer Care Team!
We are seeking a Customer Service Representative who takes the greatest pride in delighting callers and making them feel like the most important person/ customer we have.
Over the last 35 years, Bone Dry Roofing has proudly serviced over 250,000 of our local neighbors and installed over 125,000 new roofs. And our greatest form of advertising is word of mouth. Why? Because we strive to delight our customers, using the highest quality materials, installed by the most experienced technicians and backed by one simple principle: the customer is always the priority. As a Customer Service Representative, you would play a key role in enhancing this experience for our customers. You will achieve this by leveraging your natural skills to thoughtfully listen to callers, understand the reason for their call, uncover their needs, relieve their stress, and reassure them that you can start the process to provide peace of mind.
This is a full time position for our Fort Collins, CO Office Location.
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Bone Dry Roofing, we’re on the lookout for an enthusiastic Customer Service Representative to join our amazing Customer Care Team in Fort Collins, Colorado. If you have a natural flair for interacting with people and love to help others, you might be the perfect fit for us! We pride ourselves on providing top-notch service to our customers, and we believe that every caller is the most important person in the world. With over 35 years in business and 250,000 satisfied customers, we know that the best way to grow is through word of mouth, which emphasizes our commitment to excellence. As a Customer Service Representative, you'll leverage your listening skills to understand caller needs, resolve issues, and provide peace of mind. You will handle a range of calls, from scheduling inspections to addressing complaints, with grace and professionalism. We’re looking for someone who not only answers calls efficiently but also builds lasting relationships with our clients and the internal team. Your role is vital in ensuring customers feel valued and supported, which aligns perfectly with our philosophy that the customer is always the priority. Our full-time position offers wonderful benefits, a supportive work environment, and opportunities for ongoing training and personal growth. If you’re detail-oriented, adaptable, and thrive in a fast-paced setting, we'd love to hear from you and see how you can contribute to our mission of delivering excellence!
To ensure Peace of Mind for every customer and each other through exceptional service.
57 jobsSubscribe to Rise newsletter