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Lifecycle Marketing Specialist


$47,000 - $50,000 a year
Your Role: 
As a Lifecycle Marketing Specialist, you’ll support our Lifecycle Marketing team by executing email and SMS campaigns end-to-end using platforms like Klaviyo and Emarsys. You’ll design creative assets in Photoshop, write and edit marketing copy, build automated flows, segment audiences, pull performance reports, and perform QA checks. You’ll learn how to use digital storytelling and strategy to drive customer loyalty and repeat purchases. 

This is not a social media or paid ads role: it’s focused purely on retention marketing via email and SMS. 

We’re looking for a creative, adaptable team player who thrives in a fast-moving, agency-style environment. Even if you haven’t worked in an agency before, you should be comfortable managing shifting priorities, working on multiple brands, and staying busy in a role where no two days are quite the same. You’ll have the opportunity to learn the fundamentals of lifecycle marketing strategy and grow into a highly skilled specialist. 

Key Responsibilities 
Design email and SMS graphics using Photoshop 
Write or edit short-form copy for emails and SMS 
Build and schedule email/SMS campaigns in Klaviyo and Emarsys 
Create and manage automation flows (e.g., welcome, post-purchase, winback) 
Build audience segments based on behaviors and profile data 
Perform QA testing and checklist reviews for campaigns and flows 
Set up and track A/B tests 
Pull performance reports and insights using templates 
Track and follow up on client feedback and approvals 

In Your First Month, You Will… 
Complete onboarding and training in BW’s retention marketing process 
Begin learning Klaviyo and Emarsys (if not already experienced) 
Design email creative and draft copy for assigned brands 
Build and test basic email and SMS campaigns 

By Month 2, You’ll Be… 
Owning the day-to-day execution across 3–5 client accounts 
Building fully tested, on-brand campaigns with light HTML/CSS (templates provided) 
Pulling and interpreting basic reporting data 
Contributing ideas to improve flows and customer journeys 

Desired Skills & Experience 
6–12 months of experience supporting digital marketing campaigns 
Basic to Advanced Photoshop skills for email graphic creation 
Familiarity with tools like Klaviyo, Emarsys, or similar (or willingness to learn) 
Some understanding of HTML/CSS preferred (but not required) 
Strong attention to detail with a process-driven mindset 
Comfortable juggling shifting deadlines and multitasking 
Excellent written communication and client-facing professionalism 
Proficient with Microsoft Office tools 
Must be located in the US to apply

Bonus Points If You Have…
Experience working on multiple brands or projects at once 
Interest or experience in loyalty and lifecycle marketing strategy 
Familiarity with email design best practices and performance metrics 
Exposure to eCommerce or DTC marketing environments 
Worked in a client-facing role or team-based creative environment 

Average salary estimate

$48500 / YEARLY (est.)
min
max
$47000K
$50000K

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Blue Wheel Media is an integrated digital marketing agency comprised of strategists, creatives, producers and technologists who share a passion for creating progressive branding and digital marketing ideas and solutions. Blue Wheel brings these so...

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Full-time, on-site
DATE POSTED
May 14, 2025

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