Bilingual Disaster Response Agent - job 2 of 2

Job Summary

A company is looking for a Bilingual Disaster Response & Dispatch Agent.

Key Responsibilities

• Answer incoming calls in a bilingual queue to assist individuals in immediate need
• Research information in databases to resolve customer issues
• Demonstrate listening skills, empathy, and compassion while handling multiple responsibilities simultaneously

Required Qualifications

• MUST BE BILINGUAL SPEAKING FLUENT ENGLISH AND SPANISH
• Reside and legally able to work in the United States
• High school diploma or equivalent (GED)
• Must pass a background check
• Proficient in using multiple computer applications quickly and efficiently