Benefits Employer Services Specialist

Job Summary

A company is looking for an Employer Services Specialist - Benefits.

Key Responsibilities

• Manage account inquiries related to FSA, HRA, HSA, and Transit accounts, ensuring timely responses
• Develop and maintain relationships with Employer Groups to enhance client satisfaction and retention
• Act as a liaison between clients and internal teams, addressing escalations and ensuring compliance with regulations

Required Qualifications

• Willingness to work flexible hours, including possible holidays and overtime
• Experience with OnBase, WEX Health Cloud, and various benefit plans is preferred
• Demonstrated customer service experience
• Familiarity with HIPAA and other relevant regulations
• Ability to manage multiple tasks and maintain organization in a fast-paced environment