Benefits Client Service Representative

Job Summary

A company is looking for a Client Service Representative for the Benefits team.

Key Responsibilities:

• Respond promptly to client inquiries and resolve NetBenefits issues efficiently
• Collaborate with team members to ensure accurate NetBenefits portal setup
• Deliver training on NetBenefits and Salesforce to enhance team capabilities

Required Qualifications:

• Prior experience in customer service or a similar role
• Ability to multitask and prioritize tasks effectively
• Proficiency in using CRM software and other relevant tools