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Sr. Software Development Manager (Billing)

Who We Are:

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

As a leader on our Billing Development team, you’ll get to build and expand on our company’s billing infrastructure. The team enables Bandwidth to charge our customers for all of the global communication services we offer at a large and growing scale. We’re looking for people who get excited about building highly performant and maintainable services and infrastructure. 

What You'll Do:

  • Lead, mentor, and develop engineers to help grow their skills 
  • Drive our roadmap by collaborating with the Product team to prioritize, define, and deliver solutions that address the needs of our customers 
  • Empower the team to create simple and straightforward software, and help to scope work that we can incrementally deliver 
  • Make the team a great place for engineers to work - Building and operating our services should be fun and sustainable
  • Recruit and retain great people

What You Need:

  • 4+ years of engineering management and 8+ years of engineering experience
  • Demonstrated experience in leading teams to develop outstanding products
  • Have managed teams operating globally distributed services 
  • Ability to excel with a high level of autonomy and responsibility
  • Thrive in a collaborative environment involving different stakeholders and partners
  • Maintain high standards of quality and attention to detail while guiding your team

Bonus Points:

  • You have startup experience, or generally work in an environment with independent work and less defined requirements 
  • Experience building distributed systems 
  • Experience with AWS or other cloud providers
  • Experience with Java, SQL, and large datasets

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

 

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

 

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Sr. Software Development Manager (Billing), Bandwidth

At Bandwidth, located in Raleigh, we are on the lookout for a talented Sr. Software Development Manager for our Billing team. If you're passionate about building robust billing infrastructure while working with a dynamic group of engineers, this role is a perfect fit! Here at Bandwidth, we pride ourselves on delivering incredible messaging, voice, and emergency service connectivity for some of the world's biggest brands. As a leader within our Billing Development team, you’ll have the unique opportunity to shape and expand our billing infrastructure, crucial for enabling customer transactions across our global communication services. We admire innovation and are excited to welcome someone who thrives on delivering high-performing, maintainable services. In collaboration with the Product team, you'll craft a roadmap that prioritizes our projects, ensuring we meet our customers' needs effectively. You'll also mentor engineers, fostering a positive and fun work environment while striving for sustainability in our operations. As someone with a substantial background in engineering management and a knack for guiding teams towards success, you will play a pivotal role in recruiting and retaining top talent. If you’re eager to harness your expertise in cloud technologies, service management, and team leadership, we want to hear from you! Join us and help make Bandwidth a fantastic place to work where everyone can thrive, both personally and professionally.

Frequently Asked Questions (FAQs) for Sr. Software Development Manager (Billing) Role at Bandwidth
What qualifications are needed for the Sr. Software Development Manager position at Bandwidth?

To apply for the Sr. Software Development Manager position at Bandwidth, you should have at least 4+ years of engineering management experience and 8+ years in engineering roles. Demonstrated experience leading teams in the development of outstanding products, especially in globally distributed services, will be incredibly beneficial.

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How does Bandwidth support work-life balance for the Sr. Software Development Manager role?

At Bandwidth, we emphasize a healthy work-life balance; our Whole Person Promise includes 100% company-paid medical benefits, four weeks of PTO, and a PTO embargo where employees are not disturbed during their time off. This ensures that every Sr. Software Development Manager can focus fully on their rest and personal time.

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What are the key responsibilities of the Sr. Software Development Manager at Bandwidth?

As a Sr. Software Development Manager at Bandwidth, you will lead, mentor, and develop engineers while driving the roadmap in collaboration with the Product team. Your key responsibilities will also include recruiting great talent, creating a sustainable work environment, and ensuring high-quality software delivery.

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What technology stack does Bandwidth work with for the Sr. Software Development Manager position?

In the Sr. Software Development Manager position at Bandwidth, experience with Java, SQL, and cloud services like AWS is highly beneficial. Familiarity with building distributed systems will also give you an edge as you lead our billing development initiatives.

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How does Bandwidth foster a positive culture for the Sr. Software Development Manager?

At Bandwidth, we celebrate diversity and authenticity. The culture encourages Bandmates to be themselves while providing an engaging atmosphere that promotes creativity and innovation. This makes it a fantastic place for the Sr. Software Development Manager to thrive.

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What is the recruitment process for the Sr. Software Development Manager at Bandwidth?

The recruitment process for the Sr. Software Development Manager role at Bandwidth involves several steps, including an initial phone screening, technical interviews to assess skills and knowledge, and meetings with key stakeholders to ensure a good cultural fit.

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Can I work remotely as a Sr. Software Development Manager at Bandwidth?

While the Sr. Software Development Manager position at Bandwidth is based in Raleigh, the company supports flexibility and may offer hybrid or remote arrangements based on the role’s responsibilities and team needs.

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Common Interview Questions for Sr. Software Development Manager (Billing)
Can you describe your experience in managing teams for the Sr. Software Development Manager position?

In answering this question, highlight your leadership philosophy, specific examples of team successes you've facilitated, and the ways you've supported professional development among your engineers.

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What strategies do you use to drive high-performance in teams?

Discuss methods you've implemented to foster collaboration, set clear goals, and maintain accountability within the team. It's important to illustrate how these strategies have directly contributed to high-quality deliverables.

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How do you approach collaboration with product teams?

Explain your techniques for establishing clear communication channels, aligning objectives, and adapting project scopes according to customer feedback and evolving needs, vital for a Sr. Software Development Manager.

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What experience do you have with billing systems and infrastructure?

Detail your previous experience with billing systems, emphasizing any technologies you've utilized and the impact of your contributions on overall business operations.

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How do you ensure the quality of software developed by your team?

Share your process for implementing best practices like code reviews, testing protocols, and continuous integration. This showcases your commitment to high standards as a Sr. Software Development Manager.

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What role does mentorship play in your management style?

Talk about your philosophy on mentorship, specific examples where you've guided team members toward growth, and the importance of fostering an environment that encourages learning and development.

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What challenges have you faced in your previous leadership roles?

Be honest about challenges you’ve encountered, focusing on how you've resolved them and what you learned from those experiences—key insights that demonstrate your problem-solving skills.

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Can you provide an example of a project where you led a distributed team?

Outline a specific project that required extensive coordination across various locations, discussing how communication tools and strategies were employed to successfully manage the team.

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What are your thoughts on work-life balance for your team?

Discuss your approach to promoting work-life balance in your leadership style and how it affects team morale and productivity. Bandwidth’s culture of the Whole Person Promise aligns perfectly with this philosophy.

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How do you stay updated with the latest technological trends in software development?

Explain your methods for continuous learning, whether through forums, workshops, online courses, or networking, highlighting your commitment as a Sr. Software Development Manager to remain at the forefront of industry trends.

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We believe communications can transform the world Technology is fundamentally changing the world and how we communicate for the better. It’s creating a better way to live, to love, to work, and communicate. For the last 20+ years, we have worked ...

58 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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