Opportunity and Self-Sufficiency Case Manager

The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 9 different properties, administering approximately 1200 vouchers (HCV, FUP and VASH) and offering 2 homeless programs with case management.    

AHA is a friendly, confident work environment in which the open exchange of ideas and information is encouraged. At AHA, we know that our reputation is built upon the acts of each employee.

AHA is an Equal Opportunity Employer.

This position is responsible for designing, developing, and implementing a self-sufficiency program at AHA for families receiving rental subsidies. Once established, the Self-Sufficiency Case Manager will carry a caseload of 20-25 families, working with them to identify goals that lead income progression and helping families to break the cycle of poverty. The person in this position will resource these families and connect them to various community agencies and opportunities that increase the likelihood of successful outcomes leading to greater self-sufficiency.

ESSENTIAL DUTIES:

1. Research and identify best practices for the development and implementation of a self-sufficiency program.
2. Develop policies and procedures for the self-sufficiency program from initial application to exit planning (e.g., eligibility criteria, determining participation expectations, selection process, intake and orientation, case management, savings incentive program, etc).
3. Maintain a caseload of 20-25 once fully implemented.
4. Develop a case management plan with participants including objectives, goals, and outcomes.
5. For families who are eligible, connect residents to appropriate mainstream benefits offered through governmental programs.
6. Identify realistic outcomes for the self-sufficiency program and develop the tools to track those outcomes.
7. Provide monthly, quarterly and annual statistical reports that also measure individual household as well as program outcomes.
8. Identify and develop partnerships with community resources (e.g., healthcare, mental health, etc.) and supportive services (e.g., child care, transportation, education, job training, employment counseling, financial literacy, etc) that will assist residents to achieve their goals.
9. Collaborate with and communicate effectively with residents, AHA staff members and community colleagues.

Master degree in a related field required (e.g., Social Work, Education, Psychology, Human Services, etc.). Experience in organizing and coordinating variety of events for diverse groups.

Knowledge and experience in case management.

Strong interpersonal skills.

Strong organizing and multitasking skills.

Excellent communication skills (verbal and written) and excellent customer services skills.

Experience with Microsoft Excel, Word, Access, and Teams.

Conditions of employment:

Valid Colorado Driver License and Insurance

Please submit a cover letter and resume when responding to this job posting. Starting salary for this role will be between $65,000 and $68,000/annually depending upon experience.