People Operations Specialist, Technology & Data

About Auror

At Auror, we’re empowering the retail industry to stop theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good and prioritize privacy by design principles. 

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. 

The Role

As our People Operations Specialist, Technology & Data, you’ll bring the following skills and experience: 

• Ability to extrapolate and analyze PX data, identifying trends, and providing actionable recommendations to enhance the people experience, engagement, and overall organizational effectiveness
• Ability to identify and deploy operational effectiveness of our team’s benefit and compensation offerings
• Technical aptitude to quickly research and troubleshoot end user issues across our people systems & tools
• Highly collaborative & seeks perspectives to find creative ways to solve important problems. 
• Ability to prioritize several high priorities at once, maintaining clear communications along the way

Practically, this will involve:

• System Management:
• Oversee the daily operation and maintenance of PX Tools (including our HRIS), ensuring system functionality and data accuracy.
• Triage the internal ticketing system and respond and/or coordinate with PX Team and cross functional teams to reach a resolution. 
• Troubleshoot and resolve system issues, providing technical support to PX Team and end-users.
• Maintain and develop custom reports and dashboards.
• Data Analysis and Reporting:
• Develop, generate, and analyze reports & surveys to provide actionable insights for PX strategies and decision-making.
• Create and maintain dashboards to track key PX metrics and trends such as turnover, performance and retention
• Analyze people data to identify trends, patterns, and correlations, providing insights into talent acquisition, DEIB initiatives, performance, retention and turnover, compensation, benefits, and more.

• Process Improvement:

• Identify opportunities to streamline PX processes and enhance system functionality.
• Collaborate with PX team members to design and implement automation solutions and workflows
• Provide training and support to PX Team on system use and best practices.
• Prepared end-user documentation or training materials as needed.

• Project Management:

• Participate in HRIS projects, including system implementations, upgrades, and integrations.
• Develop project plans, timelines, and deliverables, ensuring projects are completed on time and within budget.
• Communicate project status and updates to stakeholders, addressing any issues or concerns.

• Compliance and Security:

• Ensure HRIS compliance with federal, state, and local regulations and Auror’s guidelines.
• Implement and maintain privacy & security protocols to protect sensitive people's data.
• Conduct regular system audits to ensure compliance and data security and risk mitigation 
• Assist in creating and maintaining accurate people records for audit and compliance purposes.

• Benefits & Leaves:
• Coordinate the implementation, integration, administration, reconciliation, and reporting between Auror’s external benefit partners and internal PX Operations and Payroll systems.
• Utilize your benefits and operations knowledge to identify process improvement opportunities.
• Independently engage with third-party vendors to address benefit issues that may arise.
• Compensation:
• Conducting comprehensive analyses, including cost modeling, team member impact, and benchmarking, to support updates to our salary bands & compensation programs
• Providing support for salary planning, including playing a key role in annual salary review processes for internal equity and market competitiveness.
• Collaborating with PX and Finance to ensure accurate compensation data management, incentive payment processing, and financial modeling.

You’ll be reporting to Lauren Spagnuolo, Global People Operations Lead based in Denver, Colorado.

Lauren has worked across many industries in the for profit, non-profit and tech industry. Lauren brings a depth of knowledge across compensation, benefits & systems - and is passionate about the key role People Operations can play in unlocking others. Lauren is passionate about mental wellness and regularly volunteers to support this cause. You’ll also find her hiking, snowboarding and spending time with her husband and daughters (4 and 6 years old), two dogs and three chickens.

About you:

• Strong analytical skills with the ability to interpret complex data and trends.
• Proficiency in data analysis and visualization tools (Excel, Google Sheets, Google workspace.). 
• Knowledge of people metrics, practices, and compliance requirements.
• Familiarity with HRIS systems and databases.
• Excellent communication skills, both written and verbal, to convey findings effectively.
• Detail-oriented with a high degree of accuracy in data analysis.
• Ability to maintain confidentiality and handle sensitive PX data appropriately.
• High interpersonal skills, enthusiastic about creating exceptional people experiences for all

Nice to haves: 

• Experience with global organizations
• SHRM, HRCI or other HR related certification
• Knowledgeable of hibob (HRIS) and 15Five

• Competitive salary Range: Depending on level of experience, $79,000 - $97,000 (IC2)
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your health insurance plan with United Healthcare & Metlife. 
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days,  and up to three expert sessions paid for every year.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next steps:

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below. 

We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you! 

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.