Recruiting Operations Project Manager

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

We are seeking a Recruitment Operations Project Manager to own key projects and initiatives within our hiring process. Reporting to the Senior Recruiting Operations Manager, this person will be responsible for developing structured hiring tools, including rubrics for interviewer questions tailored to various role levels, and designing comprehensive training programs for the recruiting team and interviewers. The ideal candidate will have a strong background in project management, process optimization, data analysis, dashboard creation and talent acquisition, to ensure a seamless and effective hiring experience.

• Develop and implement structured interviewer question rubric that aligns with job levels and competencies
• Create and deliver training programs for recruiters, interviewers and hiring managers on best practices, interviewer calibration, and candidate evaluation by job level and role
• Collaborate with hiring managers and recruiters to refine and standardize interview processes
• Develop instrumentation and feedback mechanisms to drive strong initial outcomes and continuous improvement 
• Drive progress on ad hoc operations projects as requested by the recruiting leadership team
• Refine and maintain documentation related to outcomes of projects
• Identify opportunities for process improvement and recommend innovative solutions to enhance hiring and team efficiency
• Work cross-functionally with HR, talent acquisition, and department leaders to ensure alignment of hiring practices with company goals

• 3+ years of experience in HR or recruitment operations project management
• Strong project management skills, with the ability to manage multiple initiatives simultaneously
• Excellent communication and facilitation skills, with the ability to train and engage diverse audiences
• Familiarity with applicant tracking systems (ATS) and recruitment technologies preferred
• Ability to work collaboratively in a fast-paced and dynamic environment

$50/hour

This is a 6 month contract.

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.