Assistant Manager of Service Governance

Job Summary

A company is looking for an Assistant Manager, Service Governance.

Key Responsibilities

• Oversee the creation and maintenance of Statements of Work (SOWs) and fee schedules, ensuring accuracy and compliance
• Design and manage templates for GBS, ensuring they are standardized and user-friendly
• Establish governance processes for SOWs and fee structures while identifying opportunities for process improvement

Required Qualifications

• Bachelor's degree in Business Administration, Contracts Management, or a related discipline
• 4-6 years of experience in service governance, contract management, or business operations
• Proven ability to manage complex documentation processes
• Strong stakeholder management skills across multiple functions
• Experience in process improvement, standardization, and automation