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Field Operations Engagement Specialist

About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.


The Field Operations Engagement Specialist will be instrumental in driving revenue growth and ensuring the successful adoption of Artera’s AI-based tests within the healthcare sector. This role blends relationship management, strategic sales planning, and technical expertise to build meaningful connections with healthcare institutions and deliver impactful solutions for oncology care. The ideal candidate will have a strong background in e-commerce experience to leverage digital strategies for expansion.



Key Responsibilities:
  • Build strong, long-term relationships with healthcare institutions, oncologists, and key stakeholders. Understand their clinical needs, challenges, and goals to position Artera’s products effectively.
  • Develop and execute a comprehensive commercial strategy to drive revenue growth and achieve test order quota, including determining how to achieve new product adoption and expansion of commercial opportunities.
  • Communicate the application and value of Artera’s AI-based tests to customers, highlighting the impact on patient outcomes.
  • Remain informed about industry trends, competitive products, and market dynamics to position Artera’s products strategically.
  • Partner with the Marketing team to align commercial efforts with product launches and marketing campaigns.
  • Deliver persuasive presentations and proposals showcasing the benefits of Artera’s personalized therapy products.
  • Lead commercial negotiations, address objections, and ensure all contracts and agreements are executed promptly.
  • Maintain accurate and current records of commercial activities, opportunities, and customer interactions using CRM software.
  • Drive Sales team enablement and support commercial efforts by partnering with pathologists and pathology lab administrators on Artera workflows (e.g. reflexive ordering)
  • Monitor and report on commercial performance, providing insights and recommendations for continuous improvement.


Essential Requirements:
  • Bachelor’s degree in a relevant field (pharmacy, psychology, science, business, communications, behavioral science, marketing etc.); required.
  • 3-5 years of relevant sales experience in e-commerce. 
  • Proven track record in e-commerce sales with a record of high-performing quotas and metrics 
  • Exceptional communication, presentation, and negotiation skills.
  • Extremely comfortable and effective at engaging customers remotely and face-to-face
  • Self-motivated, goal-oriented, and capable of working independently in a fast-paced environment.
  • Highly organized and able to effectively manage multiple priorities in a fast-paced environment.
  • Proficiency with CRM tools and the ability to analyze sales data effectively.
  • Willingness to travel as needed to meet with clients and support field activities.
  • Confident in achieving and exceeding ambitious metrics and goals


Preferred Qualifications:
  • Experience in the pharmaceutical or AI healthcare sector.
  • Knowledge of clinical workflows 
  • Sales experience in healthcare or medical sales, with a strong preference for oncology or urology


$100,000 - $140,000 a year
In addition to base salary, equity is a core component of our compensation. We also offer 401k matching, unlimited paid time off (PTO), and more. 

The base salary is competitive and commensurate with experience, qualifications, and other factors to be discussed during the interview process. 

Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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CEO of Artera
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Guillaume de Zwirek
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What You Should Know About Field Operations Engagement Specialist, Artera

At Artera, an innovative AI startup focused on enhancing oncology care, we’re looking for a passionate Field Operations Engagement Specialist to join our remote team. Your mission, should you choose to accept it, will be to propel revenue growth while ensuring our groundbreaking AI-based tests find their place in healthcare institutions across the nation. If you have a knack for relationship building and a background in e-commerce, this is the perfect opportunity for you! You’ll have the chance to develop strong, long-term partnerships with oncologists and key stakeholders, guiding them through the unique advantages our tests offer for patient outcomes. By executing a powerful commercial strategy, you’ll play a pivotal role in expanding market presence and ensuring seamless product adoption. Not only will you communicate the value of our innovative solutions, but you’ll also collaborate closely with our Marketing team to sync our commercial initiatives with product launches. Your persuasive presentations and negotiation skills will help drive successful agreements, while your analytical prowess with CRM tools ensures that all activities are accurately documented. With a competitive salary range of $100,000 - $140,000 and a robust benefits package, including equity, 401k matching, and unlimited PTO, this role is crafted for a self-motivated individual who thrives in dynamic environments. Join us at Artera, and help us shape the future of personalized therapy for cancer patients worldwide!

Frequently Asked Questions (FAQs) for Field Operations Engagement Specialist Role at Artera
What does a Field Operations Engagement Specialist do at Artera?

At Artera, a Field Operations Engagement Specialist is responsible for driving revenue growth and fostering the adoption of our AI-based medical tests within healthcare settings. This role necessitates building strong relationships with oncologists and healthcare institutions, developing commercial strategies, and effectively communicating the benefits of our innovative products.

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What qualifications do I need to apply for the Field Operations Engagement Specialist position at Artera?

To apply for the Field Operations Engagement Specialist role at Artera, candidates should hold a bachelor’s degree in a relevant field and possess 3-5 years of sales experience, particularly in e-commerce. Strong communication, organizational skills, and familiarity with CRM tools are essential for success in this position.

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What is the salary range for a Field Operations Engagement Specialist at Artera?

The salary range for a Field Operations Engagement Specialist at Artera is between $100,000 and $140,000 per year, depending on experience and qualifications. In addition to the base salary, the compensation package includes equity, 401k matching, and unlimited paid time off.

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What benefits does Artera offer to a Field Operations Engagement Specialist?

Artera provides an attractive benefits package for the Field Operations Engagement Specialist role, including competitive salary, equity opportunities, 401k matching, and unlimited paid time off among other perks, which collectively promote work-life balance and professional development.

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How does Artera support professional development for a Field Operations Engagement Specialist?

At Artera, we prioritize the growth of our employees. As a Field Operations Engagement Specialist, you'll have opportunities for training, attending industry conferences, and gaining hands-on experience in the rapidly evolving field of AI in healthcare, all aimed at furthering your professional development.

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What is the work environment like for a Field Operations Engagement Specialist at Artera?

The work environment for a Field Operations Engagement Specialist at Artera is remote and collaborative, offering flexibility while requiring individuals to be self-motivated and organized. The role involves frequent communication with healthcare institutions and the sales team to drive successful outcomes.

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What skills are essential for success as a Field Operations Engagement Specialist at Artera?

Essential skills for a Field Operations Engagement Specialist at Artera include exceptional communication and presentation abilities, strong negotiation skills, proficiency with CRM software, and a robust understanding of e-commerce strategies—all vital for building relationships and driving commercial success.

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Common Interview Questions for Field Operations Engagement Specialist
How do you build relationships with healthcare institutions as a Field Operations Engagement Specialist?

Building relationships starts with understanding the specific needs and challenges of healthcare institutions. Be prepared to share instances where you've successfully cultivated relationships, highlighting your listening skills and ability to deliver tailored solutions.

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Can you describe a successful commercial strategy you executed in your previous role?

During the interview, outline a commercial strategy you developed, focusing on objectives, tactics, and results. Discuss how you aligned these strategies with product launches and marketing campaigns, and what metrics you used to measure success.

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What experience do you have with CRM tools and sales data analysis?

Discuss your familiarity with CRM systems and detail how you’ve used them for tracking sales performance. Share examples of how your analysis of data helped you make strategic decisions or improve processes in your previous roles.

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How do you handle objections during commercial negotiations?

Preparation is key. Share your approach to understanding common objections and how you address them with data-driven responses or alternative solutions. Describe a specific situation where you successfully overcame objections and closed a deal.

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What strategies would you use to promote Artera's AI-based tests?

Discuss strategies such as showcasing case studies, emphasizing the benefits of personalized therapy, and leveraging digital marketing tools. Be specific about how you would tailor your messaging to resonate with different stakeholders in the oncology field.

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How do you stay informed about trends in the healthcare industry?

Share your methods for staying current, like following industry news, joining professional organizations, or attending relevant conferences. Highlight specific resources that you find particularly helpful for understanding market dynamics.

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What do you consider to be a key challenge in the healthcare sales environment?

Identify a challenge, such as regulatory changes or competition from other products, and discuss your perspective on how you would strategize to overcome this. Providing real examples will showcase your ability to navigate obstacles.

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Describe a time when you exceeded your sales goals.

Detail a scenario in which you not only met but surpassed your sales targets. Include insights on the strategies and practices you employed to achieve this success, emphasizing any innovative approaches you took.

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What is your process for developing a sales presentation?

Explain your approach, including researching your audience, focusing on their pain points, and tailoring your content. Discuss how you incorporate data and visuals to enhance your presentations and make them more engaging.

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In your view, how important is the role of a Field Operations Engagement Specialist in improving patient outcomes?

Articulate your belief in the positive impact of effective sales and relationship management on patient outcomes. Provide examples of how aligning business strategies with patient care can lead to better health results and satisfaction.

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Make healthcare #1 in customer service.

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Full-time, remote
DATE POSTED
November 27, 2024

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