Human Resource Officer (L&D)

As a Human Resource Officer (L&D) at Apex Network, you'll be responsible for advising on talent strategies, identifying high-potential employees, and orchestrating learning initiatives that support our business objectives. Your role will include analyzing training needs, designing effective training programs, and evaluating their success to ensure they meet organizational goals.

To be considered for the Human Resource Officer (L&D) role at Apex Network, candidates should have a bachelor's degree in Human Resources, Business Administration, or a related field. Additionally, having 2-4 years of relevant experience in Learning and Development along with strong knowledge of training methodologies is essential. Professional HR certifications are a plus but not mandatory.

Apex Network strongly prioritizes employee training and development by implementing tailored learning initiatives overseen by the Human Resource Officer (L&D). Our commitment involves utilizing learning management systems (LMS) to deliver effective training programs aimed at enhancing skills and abilities across our workforce.

Yes, experience in the outsourcing industry is considered a strong advantage for the Human Resource Officer (L&D) role at Apex Network. Understanding the unique challenges and requirements of training in this industry can significantly contribute to effective talent development strategies.

As a Human Resource Officer (L&D) at Apex Network, employees can expect a competitive salary, a world-class workspace with top-tier tools, a thirteenth-month salary, and comprehensive health insurance. We believe in fostering a supportive environment where our team can thrive.

When answering this question, focus on specific training programs you've developed or implemented. Highlight your approach to analyzing needs, designing curriculums, and evaluating the success of these programs. Examples of metrics or feedback you used to gauge effectiveness can be very impactful.

Discuss the methods you've found successful in identifying talent, such as performance appraisals, feedback from managers, or specific assessments. Emphasize the importance of aligning employee development with business goals to ensure long-term success.

Outline your process for evaluating training programs, such as utilizing surveys, measurable business outcomes, and ongoing assessments. Provide examples of changes you’ve made based on this feedback to demonstrate your adaptability and commitment to improvement.

Mention the specific LMS platforms with which you are familiar, including any relevant features like reporting capabilities, user-friendliness, and integration with other tools. Discuss how these systems can enhance the learning experience for employees.

Talk about the importance of leadership buy-in, ongoing employee engagement, and the role of continuous feedback. Highlight initiatives you have led to foster learning, such as mentorship programs, peer learning groups, or leadership training.

Discuss the various channels you use to remain informed, such as industry publications, attending webinars, networking events, and professional organizations. Highlight your commitment to professional development in the HR field.

Share specific challenges related to L&D, such as resistance to training programs or budget constraints, and explain your problem-solving approach, emphasizing communication, collaboration, and flexibility.

Describe your method for understanding business goals through discussions with leadership and collaboration with different departments. Explain how you tailor training initiatives to directly support these objectives.

Emphasize that feedback is crucial for both the development and continuous improvement of training programs. Discuss your strategy for collecting feedback and how you incorporate it to adjust content and delivery methods.

Discuss your approach to performance management, which should include identifying the root causes of underperformance and tailoring development plans to help the individual improve. Highlight the importance of open communication and regular follow-ups.