Front Desk Agent - job 1 of 2

About Us

At Signal Tru Brand, we specialize in creating bold and effective branding strategies for clients across various industries. Our team is dedicated to delivering high-quality work and maintaining strong, lasting partnerships. We believe in attention to detail, innovation, and a collaborative environment where every team member plays a key role in our success.

Job Description:
We are currently seeking a motivated and detail-oriented Front Desk Agent to join our team in New Orleans. The Front Desk Agent will be the first point of contact for guests and visitors, ensuring a professional and welcoming environment. This role is essential to maintaining our commitment to high-quality service and customer satisfaction.

Responsibilities:

• Greet and assist visitors in a friendly and professional manner

• Manage incoming calls, emails, and inquiries efficiently

• Check-in and check-out guests, maintaining accurate records

• Handle administrative tasks such as data entry, filing, and scheduling

• Maintain cleanliness and organization at the front desk area

• Provide information about services, directions, and company protocols

• Support other departments as needed to ensure smooth operations

Qualifications:

• High school diploma or equivalent

• Previous experience in customer service or administrative support preferred

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Professional appearance and demeanor

• Basic computer proficiency (Microsoft Office and office equipment)

Benefits:

• Competitive salary

• Opportunities for professional development and career growth

• Supportive and collaborative work environment

• On-the-job training to enhance skills and knowledge