About Us
At Reboot Staff, we specialize in connecting reliable, driven individuals with high-quality employment opportunities across various industries. Our focus is on creating long-term partnerships with our team members, offering support, professional development, and a positive work environment. We believe in growth through hard work and dedication, and we are proud to offer roles where your contributions truly make an impact.
Job Description
Reboot Staff is currently seeking a detail-oriented and dependable Data Entry Customer Service professional to join our growing team in Austin, TX. This role combines accurate data entry with front-line customer support, ensuring that client information is handled with precision and care.
Responsibilities
Enter and update customer data into internal systems with high accuracy
Handle inbound customer inquiries via phone and email in a professional manner
Resolve client issues by clarifying concerns, researching answers, and following up
Maintain and organize digital records of customer interactions and transactions
Collaborate with other departments to ensure timely and effective customer service
Verify the accuracy of data before input and make necessary corrections
Maintain confidentiality and security of client information
Qualifications
High school diploma or equivalent; associate degree preferred
Proven experience in data entry and/or customer service roles
Strong typing skills and attention to detail
Excellent communication and interpersonal abilities
Proficient with Microsoft Office and CRM software
Ability to multitask, prioritize, and manage time effectively
Problem-solving mindset and ability to work under pressure
Benefits
Competitive salary ($35,000 - $49,000 per year)
Opportunities for career growth and advancement
Supportive and collaborative team environment
Training and skill development programs
Full-time, consistent work schedule
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