Account Manager

About Us:
Sphirea Plus is a leading company dedicated to providing innovative solutions to help businesses achieve their goals. We are passionate about delivering exceptional service to our clients while fostering a supportive and growth-oriented environment for our employees. At Sphirea Plus, we are committed to your professional development and success.

Job Description:
We are seeking a dedicated and experienced Account Manager to join our team in Atlanta, GA. In this role, you will be responsible for managing client relationships, ensuring satisfaction, and overseeing the successful delivery of services. You will work closely with clients to understand their needs, provide tailored solutions, and help drive business growth.

Responsibilities:

• Manage and maintain long-term relationships with key clients
• Serve as the main point of contact for clients and address their needs and concerns
• Oversee the successful execution of client projects and services
• Coordinate with internal teams to ensure timely and effective service delivery
• Analyze client feedback and implement improvements to enhance satisfaction
• Develop strategic account plans to ensure client growth and retention
• Monitor and report on account performance, identifying areas for growth
• Prepare and present reports, proposals, and presentations for clients
• Negotiate contracts and agreements with clients as needed

Skills & Qualifications:

• Proven experience as an Account Manager or in a similar client-facing role
• Strong communication and interpersonal skills
• Ability to build and maintain strong client relationships
• Excellent project management and organizational skills
• Strong problem-solving abilities and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• Bachelor’s degree in Business, Marketing, or a related field

Benefits:

• Competitive salary
• Opportunities for career advancement and growth
• Health and wellness benefits
• Paid time off and holidays
• A supportive and collaborative work environment