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QA Maintenance Manager

Summary

The Quality Assurance (QA) Maintenance Manager is responsible to the Senior Manager of Regulatory Compliance for ensuring Allegiant Air’s continued compliance with 14 CFR 121.373 and Continuing Airworthiness Maintenance Program through supervising, planning, coordinating, and monitoring the regular auditing of internal maintenance processes, contract repair, overhaul, and fuel vendors. The manager will maintain Coordinating Agency for Supplier Evaluation (C.A.S.E.) Level III qualification and act as the Allegiant Air representative to the C.A.S.E. organization.


Visa Sponsorship Available

No


Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  High School Diploma/GED

Education Details:  

High School Diploma or GED.

Certification:  Yes

Certification Details:  

•CASE Level III or able to score at least 10 points on C.A.S.E. CACS-4 form, to begin working towards a C.A.S.E. Level III authorization within the probationary period of 6 months. Points are attained by a combination of educational accomplishments, work experiences, and professional certifications.

Years of Experience:  

•Minimum three (3) years of 14 CFR Part 121 or 135 Quality Assurance/Quality Control experience and/or served in a leadership role (Manager or above) in a maintenance operations department that is subject to auditing.

•Minimum twelve (12) months of experience as an Airline Level II Auditor or a portion of time in the Quality/CASS organization devoted to auditing maintenance/modification activities over the past 24 months including serving on or presenting to the CASS Board on behalf of maintenance operations groups.

Credit Check:  No

Valid/Unexpired Passport Book: Yes

Valid/Unexpired Driver's License: Yes


•Ability to lead, direct, train, and motivate a highly skilled team.

•Ability to identify objectives and effectively communicate, gain buy-in, and achieve stated objectives.

•Ability to hold Team Members accountable.

•Ability and willingness to travel to all company and vendor locations and be out of the station for extended periods up to 50%. Includes international travel.

•Sound computer skills particularly in MS Office products.

•Knowledge of maintenance practices, CFR’s, ATA 103, NFPA 407.

•Ability to prioritize multiple assignments and excellent time management.

•Ability to be an effective contributor in a fast paced, multi–task work environment.

•Ability to work with minimal supervision.

•Proven organizational skills in a high-pressure environment.

•Professional manner who can liaise at all levels.

•Must pass a background check and pre-employment drug screen.


Preferred Requirements

•College degree.

•Airframe & Powerplant License.

•C.A.S.E Level III or IV authorization with 1A and/or 2A rating.


Job Duties

•Plan and assign auditors' workloads.

•Act as Allegiant Air C.A.S.E. company representative.

•Submit annual activity report CACS-11 with the C.A.S.E. organization.

•Ensure C.A.S.E. allocated audits are completed in a timely manner per the C.A.S.E. policy and procedure manual.

•Ensure C.A.S.E. registered vendors meet the intent of D090 Ops Spec.

•Review completed audits and AIS entries for completeness and accuracy.

•Provide OJT instruction / check rides as necessary to ensure Auditors retain currency.

•Maintain auditor training records.

•Keep the Managing Director Quality / Chief Inspector apprised of problems, issues and concerns.

•Perform periodic Internal Audits of Company functional areas and performs scheduled audits of contract agencies in compliance with the audit procedures provided in the Allegiant Air General Maintenance Manual and Audit Procedures Manual.

•Coordinate with the Materials group regarding the status of outside maintenance providers.

•Ensure outside agencies that repair, overhaul, and perform maintenance on Allegiant Air aircraft, engines, appliances, or components are appropriately rated and qualified to perform such maintenance in accordance with company policies and applicable FARs.

•Assure fuel quality and fueling facilities conform to established company standards and procedures.

•Maintain records of audits and documents findings in compliance with the audit program.

•Ensure all data is provided to CASS on all audits and findings.

•Maintain the Approved Vendor Listing (AVL) in a state of continuous compliance with GMM, CFR, and ops spec D091.

•Ensure FAA required reports (FAA MPL) are accurate and filed timely.

•Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.

•Model Allegiant’s customer service standards in personal actions and when providing leadership direction.

•Other duties as assigned by the Managing Director, Quality/Chief Inspector.


Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.


Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.


EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.


Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs








$80,000 - $120,000 a year
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Average salary estimate

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$80000K
$120000K

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What You Should Know About QA Maintenance Manager, Allegiant

Are you ready to soar with Allegiant Air as a Quality Assurance (QA) Maintenance Manager in the vibrant city of Las Vegas, NV? In this pivotal role, you'll be reporting directly to the Senior Manager of Regulatory Compliance, ensuring our adherence to 14 CFR 121.373 standards and maintaining our Continuing Airworthiness Maintenance Program. Your leadership will guide a talented team as you supervise, plan, coordinate, and monitor the auditing of our internal maintenance processes and our trusted contract repair, overhaul, and fuel vendors. You'll also maintain our C.A.S.E. Level III qualification, acting as Allegiant Air's ambassador within the C.A.S.E. organization. With a background that includes at least three years in Quality Assurance or Quality Control roles and experience in auditing, you're well-equipped to lead a team that prides itself on safety and efficiency. We're looking for someone who can motivate and ensure our auditors are not just meeting, but exceeding expectations. As you navigate the dynamic world of aviation compliance, you’ll play a crucial role in maintaining our high safety standards while working with minimal supervision and establishing strong relationships across various teams. So, if you're a skilled communicator, ready to tackle challenges head-on in a fast-paced environment, and eager to contribute to our mission while enjoying the thrills of Las Vegas, we invite you to take flight with us at Allegiant Air! The salary for the position ranges between $80,000 - $120,000 a year, depending on your expertise and experience.

Frequently Asked Questions (FAQs) for QA Maintenance Manager Role at Allegiant
What does a QA Maintenance Manager do at Allegiant Air?

As a QA Maintenance Manager at Allegiant Air, you'll be responsible for overseeing the compliance with FAA regulations, coordinating maintenance audits, and ensuring our aircraft and vendors meet safety and quality standards. You'll lead and mentor auditors, act as a liaison with the C.A.S.E. organization, and maintain rigorous documentation and reporting protocols to uphold our commitment to safety and excellence.

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What qualifications are needed for the QA Maintenance Manager position at Allegiant Air?

To qualify for the QA Maintenance Manager position at Allegiant Air, candidates should have a High School Diploma or GED, coupled with at least three years of Quality Assurance experience, preferably within the aviation sector. Additionally, familiarity with compliance regulations and auditing standards is essential, as well as the capability to lead a team and manage audits effectively.

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Is prior experience in aviation necessary for the QA Maintenance Manager job at Allegiant Air?

Yes, prior experience in aviation, such as Quality Assurance or Quality Control roles, is crucial for the QA Maintenance Manager position at Allegiant Air. Candidates should demonstrate a solid understanding of FAA regulations and have hands-on experience with auditing maintenance operations in an airline environment to ensure compliance and safety.

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What are the responsibilities of the QA Maintenance Manager at Allegiant Air?

The QA Maintenance Manager at Allegiant Air is tasked with planning and assigning workloads for auditors, conducting internal and external audits, ensuring compliance with maintenance practices, and maintaining accurate records of audit findings. Further responsibilities include overseeing vendor qualifications, training auditors, and acting as the company's representative to the C.A.S.E. organization.

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What kind of work environment can a QA Maintenance Manager expect at Allegiant Air?

The work environment for a QA Maintenance Manager at Allegiant Air is dynamic and fast-paced, requiring effective multitasking and strong organizational skills. You will operate in an office setting while also engaging in fieldwork to monitor maintenance vendors and perform audits, which allows for a diverse and engaging daily experience.

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How does Allegiant Air support the professional development of a QA Maintenance Manager?

Allegiant Air is committed to the professional growth of its employees. As a QA Maintenance Manager, you will have opportunities for ongoing training, certifications, and leadership development, allowing you to stay current with industry regulations and enhance your skills in quality assurance and team management.

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What is the salary range for a QA Maintenance Manager at Allegiant Air?

The salary range for a QA Maintenance Manager at Allegiant Air is between $80,000 and $120,000 annually. The exact salary will be commensurate with your experience and qualifications, reflecting your expertise in Quality Assurance and leadership within the aviation sector.

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Common Interview Questions for QA Maintenance Manager
Can you describe your experience with FAA regulations in your previous QA roles?

To effectively answer this question, provide specific examples of your experience with FAA regulations, highlighting key projects or initiatives in which you ensured compliance. Discuss your understanding of relevant regulations and how you've applied them in past roles to improve quality and safety outcomes.

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How do you manage team dynamics and ensure high performance as a QA Maintenance Manager?

Respond by discussing strategies you've implemented to foster a collaborative environment, such as clear communication practices, setting collective goals, and providing regular feedback. Highlight any specific instances where you successfully motivated your team to meet or exceed objectives.

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What approaches do you employ to conduct effective audits?

Detail your systematic approach to performing audits, including preparation, execution, and follow-up. Emphasize your focus on thorough documentation, stakeholder engagement, and using audit findings to drive continuous improvement in processes and compliance.

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How do you handle disagreements or conflicts during audit procedures?

Address this question by demonstrating your conflict resolution skills. Describe a situation where you encountered disagreement during an audit, how you navigated the conversation, and the positive outcome achieved through effective communication and compromise.

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What strategies do you implement to ensure continuous compliance with maintenance standards?

Explain your proactive approach to compliance, including conducting regular internal reviews, creating checklists for continuous monitoring, and training staff on the latest regulations and procedures. Share examples of how you've successfully maintained compliance in previous roles.

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How do you prioritize assignments when faced with multiple deadlines?

Discuss your time management techniques, such as creating to-do lists or utilizing project management tools. Share an example of how you've effectively prioritized tasks in a previous position to meet tight deadlines while maintaining quality standards.

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Describe your experience with training and mentoring junior auditors or team members.

Include specific examples of how you've trained or mentored others, focusing on your coaching style and the positive impacts on team performance. Highlight any formal training programs you've implemented to develop your team’s skills.

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What role does communication play in your audit processes?

Elaborate on the significance of clear and effective communication in auditing. Discuss how you keep stakeholders informed throughout the audit process, generate accurate reporting, and create transparent dialogue to facilitate cooperation and understanding.

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Can you provide an example of a challenging audit situation and how you resolved it?

Describe a specific challenging audit scenario, detailing the challenges faced and the steps you undertook to resolve them. Highlight how your approach led to a successful resolution and improved outcomes, showcasing your problem-solving skills.

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What motivates you to excel in your role as a QA Maintenance Manager?

Share your passion for aviation safety and quality assurance, emphasizing your commitment to maintaining high standards. Discuss how this motivation drives you to implement best practices, mentor your team, and achieve compliance with regulatory requirements.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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