HR Operations Specialist (Benefits & Leave)

Alarm.com is looking for an experienced HR professional with a strong work ethic and an interest in the Benefits discipline to help administer the company’s employee benefits and leave of absence programs. We are seeking a detail-oriented, compassionate, and analytical individual to join our growing HR team based out of our headquarters in Tysons Corner, VA. The HR Operations Specialist (Benefits & Leave) will play an integral role in supporting and strengthening Alarm.com’s employee health and well-being programs through customer service, special projects, and ongoing administrative tasks.

The HR Operations Specialist (Benefits & Leave) will be an organized self-starter who is passionate about both numbers and people. The ideal candidate will be the type of individual who enjoys rolling up their sleeves in a tight-knit and fast-paced environment. People who love it here are the types who wake up wanting to “attack work” and who have fun doing it. You will be part of a collaborative, fast-paced HR department on a got-your-back team that builds, creates, and solves problems together.   

RESPONSIBILITIES

• Responsible for supporting the administration of all employee benefit and well-being programs, including but not limited to medical, dental, life/AD&D, FSA/HSA, disability, COBRA, and 401(k)
• Co-lead and administer the company’s leave of absence (FMLA, STD/LTD, Military, etc.) and accommodation (ADA) program; often working closely with employees, Payroll, Legal, HR Business Partners, Managers, the Benefits Team, and our third-party administrator to ensure compliance, transparency, and ease of process.
• Co-manage Benefits Team inbox to respond to benefits questions; providing thoughtful customer service to employees regarding life events, eligibility, or claims issues
• Work closely with benefit vendors, brokers, and consultants to ensure a high degree of customer satisfaction and superior administration
• Through observations and formal evaluations, deliver and execute recommendations which impact the effectiveness and utilization of all health and welfare programs
• Support the annual open enrollment process through strategic communication, marketing assignments, system testing, and auditing
• Create and update company intranet pages to ensure internal and external benefits and leave program guidelines, processes and information are current, explicit, and visually appealing
• Develop and update standard operating procedures to ensure all regular processes are detailed and kept current
• Complete weekly and monthly billing tasks and partner with Accounts Payable to ensure all benefits vendors are paid timely and accurately
• Partner with the Benefits Team to support new hire benefits orientation, RFPs, implementations, wellness fairs and events, and other special projects
• Process auto and worker’s compensation claims, as needed
• Prepare, collect, and organize data for annual plan audits and reporting
• General, routine auditing to support data integrity and compliance-related objectives
• Perform regulatory compliance tasks associated with with ACA, ADA, COBRA, ERISA, FMLA, HIPAA, OSHA and similar related federal, state, and local legislation governing employee benefit plans
• Other duties as assigned

REQUIREMENTS

• Bachelor's degree or equivalent with a minimum of 2+ years of HR experience (experience with benefits and leave of absence administration required; experience with reasonable accommodations administration preferred).
• A process mindset with a continuous improvement approach
• Excellent verbal and written communication skills
• Outstanding interpersonal and customer service skills with the ability to work both independently and as part of a team
• A high degree of personal integrity and maturity including the ability to manage sensitive and confidential information
• Comfort with hunting down answers and driving solutions autonomously
• Natural ability to show compassion and empathy when presented with difficult situations
• Strong organizational skills and the ability to manage multiple processes and priorities at once
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Workday HCM experience a plus

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• ALarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.