Agency Contracting Senior Manager

Job Summary

A company is looking for a Senior Manager, Agency Contracting.

Key Responsibilities

• Lead and manage a team of Agency Contract Specialists, ensuring performance and accountability
• Oversee customer onboarding processes, resolving escalations and enhancing service quality
• Collaborate with cross-functional teams to optimize onboarding operations and improve client satisfaction

Required Qualifications

• Extensive experience managing customer onboarding teams
• Proven track record of driving efficiency improvements and scalable solutions
• Familiarity with CRM and ticketing systems
• Strong analytical and innovative mindset
• Experience in Medicare contracting is a plus