Affiliate Solutions Consultant - job 1 of 2

Job Summary

A company is looking for an Affiliate Solutions Consultant.

Key Responsibilities

• Lead project management and oversee daily operations for Customer Care and the Global Referral Network across multiple franchise brands
• Participate in outbound calling campaigns to support various franchise systems on brand-specific topics and business requirements
• Facilitate consultations on key products and programs, record interactions via Zendesk, and provide campaign reporting and feedback

Required Qualifications

• Minimum of 3+ years' experience in support/customer service, preferably in real estate/franchising
• Strong technical skills and a demonstrated willingness to learn
• Ability to multi-task in a fast-paced environment
• Strong time management, planning, and organizational skills