Digital Assets Business Analyst - Web3

ZILO is a mission critical partner to some of the world's largest global banks, dedicated to reimagining financial services software. We go beyond digital transformation: it’s about harnessing innovative Web3 technologies to redefine industry standards.

We’re looking for a skilled Business Analyst to join our Digital Assets team, focusing on the design and implementation of a digital Transfer Agent (TA) that utilises blockchain technology as part of a Web3 framework. The ideal candidate will have a strong understanding of blockchain principles and experience in the asset management or financial services industry. This role requires the ability to analyse complex business problems, design technology-driven solutions, and collaborate effectively with cross-functional teams.

By joining us, you will play a crucial role in shaping the future of asset management and contributing to our goal of becoming the market-leading tech solution. If you’re passionate about technology and eager to make a meaningful impact, we invite you to explore this opportunity and join us on our transformative journey.

Responsibilities

• Requirements - Work with stakeholders to understand business objectives and requirements for delivery within an agile framework.

• Blockchain and Web3 expertise - Apply knowledge of blockchain technology and Web3 principles to design a digital Transfer Agent that enhances asset management processes.
• Solution development - Develop and articulate technology-driven solutions to complex business problems in the asset management sector.
• Process mapping - Develop comprehensive process maps using BPMN tools such as Camunda, Bizagi or Pega, to document processes.

Collaboration

• Work closely with cross-functional teams, including product managers, developers, designers, and quality assurance, to ensure the overall product strategy is achieved.
• Regularly engage with stakeholders to gather feedback and ensure their needs and expectations are met.
• Collaborate with designers and developers to ensure process flows and functionality meet business requirements.
• Develop and execute in sprint user testing to validate that the product meets the defined requirements and acceptance criteria.
• Support post-launch activities, including user training and adoption, feedback collection, and product optimization  

Documentation

• Maintain comprehensive documentation of process flows and any changes made, ensuring that all stakeholders have access to up-to-date information.
• Create and maintain a clear backlog with detailed user stories, acceptance criteria, and prioritisation.
• Take responsibility for your backlog within the scrum team, writing user stories, refinement and prioritsation.
• Document and ensure non-functional requirements are understood.
• Identify and analyse potential risks and opportunities for digital product delivery and make recommendations to stakeholders.
• Feed into overall product roadmap outlining planned features and timelines.
• Monitor and report on project progress to stakeholders.

Compliance and Standards

• Ensure that processes comply with industry standards and regulations and align with the organisation's strategic objectives.

Continuous Improvement

• Foster a culture of continuous improvement by regularly reviewing and updating processes based on feedback and performance metrics.

Qualifications 

• Relevant work experience with a proven track record specifically related to digital product delivery.
• 5+ years of experience in business analysis, digital product delivery, or related field within an agile framework.
• Strong knowledge of asset management principles, practices, and techniques required.
• Experience with Agile methodologies and project management tools, including managing the product backlog and defining user stories. 
• Strong analytical, problem-solving, and decision-making skills. 
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively with cross-functional teams within an agile framework. 
• Familiarity with software development life cycle (SDLC) processes and tools within an agile framework. 
• Passion for innovation, digital technology, and user-centered design.

Skills and attributes 

• Strong communication skills both written and verbal, with the ability to explain complex information in a clear and concise manner. 
• Ability to listen to and absorb information to analyse and translate into specific requirements.  
• Ability to analyse complex information and data to identify patterns, trends, and insights. This includes the ability to break down complex problems into smaller, more manageable parts. 
• Strong problem-solving skills with the ability to think creatively and ‘outside of the box’ to find innovative solutions to complex problems. 
• Good understanding of technology, software, and systems. This includes experience with software development life cycles, data analysis tools, and project management tools. 
• Strong attention to detail, ensuring that all requirements and specifications are accurate and complete. 
• Ability to be adaptable and flexible, able to work in a fast-paced and constantly changing environment. 
• Strong understanding of customer needs and requirements. This includes the ability to develop and maintain strong relationships with customers and stakeholders. 
• Strong leadership skills, with the ability to inspire and motivate cross-functional teams to achieve project goals and objectives. 

• Enhanced leave - 38 days inclusive of Public Holidays
• Private Health Care including family cover
• Life Assurance – 5x salary
• Flexible working-work from home and/or in our London Office
• Employee Assistance Program
• Pension Salary Sacrifice
• Buy and Sell holiday scheme
• Company Pension
• Access to training and development